Part of our Marketing agents

AI workforce for Hospitality Marketing

AI agents for marketing teams in hospitality

Actionist is an AI automation tool whose agents operate the apps your hospitality marketing team already uses: OTA rate checks done by hand become a parity alert, and a blank social queue becomes a scheduled week.

Get the OTA rate watch, the upsell campaign, and the social queue off your plate and onto a schedule.

Your AI workforce
26 hrssaved on avg per person / month
$780avg saved per person / month
27avg scheduled jobs a week
Operates your stackActionist App Store
How it works

AI Employees for Hospitality Marketing in 4 simple steps

  1. Manual Time

    We'll go over where you currently waste your time doing manual tasks.

  2. Actionist Automations

    We'll show you exactly how Actionist can automate these manual tasks.

  3. Your Benefits

    How much time and money you'll save by onboarding AI agents.

  4. Easy to use

    We'll show you how easy it is to enable AI across your business.

01

Where you spend your time

Why Hospitality Marketing teams switch

We know how your week actually goes

What matters to you
  • Direct bookings win on rate parity
    OTA rates get checked against your own site daily, so a stale price never sends a booking to a competitor.
  • Every stay gets its upsell moment
    Pre-arrival emails go out personalised to the room type and length of stay, not one blast to everyone.
  • The social queue never runs dry
    Seasonal photos, local guides, and event posts stay scheduled across Instagram and Facebook weeks ahead.
  • Five-star reviews become marketing
    Your best reviews get pulled into social posts and the website instead of sitting unused on a review profile.
  • Gap dates fill before they go empty
    Low-occupancy dates trigger a targeted promotion to your past-guest list before the date arrives unsold.
  • Built around your property
    These are examples of what a hospitality marketing agent can do. Build a custom agent for whatever your team repeats.

And hundreds of other tasks you do manually..

An agent can take a lot off your team's plate. Take a look below to see the time and cost you could save by adding AI agents to your Hospitality Marketing team's day.

The problem

Where the hours go

  • Nobody has time to check the rate on every OTA against your own site every day, so a stale listing quietly undercuts your direct booking page for weeks before anyone notices.

    An agent checks your rate against every listed OTA each morning and flags a mismatch to the marketing channel before it costs you another direct booking.

  • Pre-arrival upsell emails either go out as one generic blast to every guest or do not go out at all, because writing a personalised offer for each stay takes longer than the day allows.

    An agent reads each upcoming reservation and drafts a personalised upsell offer matched to the room type and length of stay, queued for approval before it sends.

  • The social queue runs dry the moment things get busy on the floor, so the feed goes quiet for a week and then gets a rushed catch-up post with whatever photo was on hand.

    An agent schedules the week's social posts from your seasonal content calendar in advance, so the feed keeps posting even when nobody has time to think about it.

  • A gap date sits unsold because nobody checked the booking calendar far enough ahead to build and send a targeted promotion before the date became yesterday's problem.

    An agent flags any date running below your occupancy threshold weeks out and drafts a targeted promotion to your past-guest list in time to actually fill it.

02

Actionist Will Automate

Anatomy of an automation

What one automation looks like

Trigger·Every weekday morning, checking arrivals three days out
Trigger
Step 1
Actionist
Schedule fires each weekday at 09:00 to check upcoming arrivals
Confirmation
Step 5
Human
You review the drafted batch and approve which offers go out today
Saved per run
40 min
Runs / week
~1×
Every eligible stay gets a personalised upsell offer instead of only the ones someone had time to write
A week in the life

A week with your Hospitality Marketing agents

27Scheduled jobs
6Agents at work
24/7Always on
Agents
Wed–Fri
Wed
Thu
Fri
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
Apps

Some of the apps for your Hospitality Marketing team

Some of the hospitality marketing apps your agent operates for you. Hundreds more are in the Actionist App Store.

Triggers

Your Agent wakes up Automatically whenever something happens

Your agents watch the apps you already use and act the moment something happens, usually within about a minute, handle it based on your instructions, 24/7.

WhenA rate mismatch appears between your site and an OTAfires within about a minute
The agent automatically

When the channel manager shows a rate on an OTA listing that does not match your direct booking engine, the agent flags the mismatch within about a minute with the date range and the size of the gap, so it can be corrected before another booking goes to the wrong channel.

Receives this trigger from
03

Your benefits

Manual vs agent

Where the time goes back

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • OTA rate parity
    150 min / week
    Checking every OTA listing against your own site by hand

    Someone opens each OTA one tab at a time, compares the price against the booking engine, and hopes to catch a mismatch before it has been live for days undercutting direct bookings.

    OTA rate parity Agent
    0 min
    Agent checks every listing daily and flags a mismatch

    An agent checks your rate against every OTA each morning through the channel manager and posts a mismatch to the marketing channel the same day it appears.

  • Pre-arrival upsells
    180 min / week
    Sending one generic upsell blast to every guest

    Writing a personalised offer for each upcoming stay takes longer than the day allows, so the team sends one blanket email or skips the upsell entirely for most stays.

    Pre-arrival upsells Agent
    0 min
    Agent drafts a personalised offer for every eligible stay

    An agent reads each upcoming reservation and drafts a personalised upsell matched to the room type and length of stay, queued for approval before it sends.

  • Social content scheduling
    120 min / week
    Posting whatever photo is on hand when the feed goes quiet

    The social calendar gets built in theory but rarely followed, so a busy week means the feed goes silent, then gets a rushed catch-up post that does not match the seasonal theme.

    Social content scheduling Agent
    0 min
    Agent schedules the week's queue from the content calendar

    An agent builds and schedules the week's posts from the seasonal content calendar every Monday, so the feed keeps posting through the busiest service week.

  • Gap-date promotions
    90 min / week
    Noticing a low-occupancy date after it has already arrived

    Nobody checks the booking calendar far enough ahead, so a date running under threshold only gets flagged once it is a day or two out, too late to build and send a real promotion.

    Gap-date promotions Agent
    0 min
    Agent flags the gap weeks out and drafts the promotion

    An agent flags any date running below your occupancy threshold weeks ahead and drafts a targeted promotion to the past-guest list in time to actually fill it.

  • Competitor rate tracking
    100 min / week
    Checking competitor rates whenever someone remembers to

    Competitor pricing gets checked in a scramble before a rate decision, using whatever numbers someone can pull together that afternoon, rather than a consistent daily record.

    Competitor rate tracking Agent
    0 min
    Agent logs the competitor set's rates every weekday

    An agent checks the current rate at your named competitor set across their booking sites each weekday and logs the comparison, so pricing decisions start from a real trend.

+ 100s of other automations
Average monthly
24 hrs / person / month
ROI

What that's worth

Calculator

Calculate what your team saves

Team size
3 people
Hourly rate
$30 / hr
Hours saved / week
18
Hours saved / year
900
Annual ROI
$27,000

Based on typical team usage: the visible tasks plus a few other automations the agent runs: ~6 hrs / person / week of admin work automated.

04

How easy it is to use

Automatic onboarding

We'll do all the heavy lifting for you.

From entering your website address to having a working AI team, no effort from you.

  1. Step 1

    Enter your website

    • We'll research your business
    • Automatically configure everything for you
    Try the demo
  2. Step 2

    Actionist Auto

    Optional
    • Watches you work
    • Creates your agents, workflows and schedules
    Get the extension
  3. Step 3

    Marketplace

    • Hundreds of apps, plus agents and workflows
    • Pre-configured by other users
    Browse the App Store
  4. Step 4

    Invite your team

    • We'll automatically onboard them too
    • Focus on the things that matter
    Open Actionist

Enter your website URL for a personalised demo

See exactly what Actionist would automate for your business.

Trust & control

You stay in control

Your guest data, your brand voice, and every campaign send stay under your control. Nothing reaches a guest or an OTA until you have approved it.

Guest data stays yours

Booking and guest profile data pulled from your property system stays inside your own marketing tools and is never used to train a shared model.

Every send waits for your approval

A pre-arrival upsell, a loyalty offer, or a social reply only goes out once you approve it, unless you widen that autonomy yourself through Approval Modes.

Learns and keeps your brand voice

You coach the agent on tone the same way you would a junior copywriter, and it drafts every campaign, caption, and reply to match it.

Works on your OTAs, no API needed

Computer use on the desktop reads and clicks through your channel manager, booking engine, and OTA extranets the way a person would, even without a supported integration.

Hospitality

More Hospitality teams

More to automate

More use cases for Hospitality Marketing teams

FAQ

Frequently asked questions

Does our marketing team need to be technical to run this?
No. If your team can use Klaviyo, Canva, and your social scheduler, they can run an agent. You describe the campaign you want, the tone you want it in, or the rate check you want watched in plain language, and the agent works inside the same apps your team already uses.
How do we get started?
Book a free demo and show us your booking engine, guest email tool, and social accounts. We set up the agent against your real rate data and guest list so you see the OTA parity check and the upsell draft working before you commit to anything.
Can we build a custom agent around how our property markets itself?
Yes. The upsell, loyalty, and social work shown here are examples of what a hospitality marketing agent can do, not the limit. If your property runs a specific promotion calendar, a particular brand voice, or a channel mix that is not shown here, you can build a custom agent around that exact process.
How quickly can we get this set up?
Most marketing teams have the rate-parity check or the pre-arrival upsell agent running against live booking data within the same day, since it works through the apps you already use rather than requiring a new platform to learn.
Is our guest data safe when it is used to build a campaign?
Yes. The booking and guest profile data an agent reads to personalise a campaign stays in your own marketing tools and is not used to train a shared model. You control which systems the agent connects to and can revoke access at any time.
We run a channel manager and OTA extranets that nothing else integrates with. Will it work with those?
Yes. Computer use on the desktop app reads your screen and clicks through your channel manager, booking engine, or an OTA extranet the way a marketer would, so it works even where the platform has no supported integration and no public API.
Will it send a campaign or reply to a review without anyone checking first?
By default, anything that reaches a guest, a review profile, or a social account waits for your approval. The agent drafts the campaign or the reply, queues it in Slack, and only sends once you confirm. You can widen that autonomy for steps you trust, but external sends ask first unless you say otherwise.
What happens during a fully booked peak season when nobody has time to review every draft?
You can widen Approval Modes for the specific, lower-risk drafts you trust, such as a standard post-stay thank-you, while keeping anything higher-stakes, like a discounted promotion, on manual approval. The agent still drafts everything at the same pace regardless of how busy the floor is, so the backlog does not build up even when review time is scarce.
Does the rate-parity and social watch run overnight or over a weekend?
On the desktop app an agent works while the app is open on an office computer. To keep watching OTA rates, social mentions, and gap dates overnight or across a weekend when nobody is at the desk, you move that agent to the hosted cloud runtime on a paid plan. You stay in approval mode either way, so nothing sends to a guest or an OTA without the sign-off you have set.
Get started

See an agent draft a pre-arrival upsell from your live reservation data

Book a free demo and watch an Actionist agent check OTA rate parity, draft a personalised upsell email, and schedule a week of social posts, end to end.

24/7 operation requires a hosted cloud runtime or your own server, included with eligible plans.