Part of our Admin & Front Office agents
AI agents for admin and office teams in hospitality
Actionist is an AI automation tool whose agents operate the apps your hospitality back office already uses, from sorting one overflowing mailbox and renewal diary by hand to drafts waiting for you.
Hotel back-office teams get back the hours lost to mailbox sorting, renewal chasing, and records upkeep.
AI Employees for Hospitality Admin and Office in 4 simple steps
Manual Time
We'll go over where you currently waste your time doing manual tasks.
Actionist Automations
We'll show you exactly how Actionist can automate these manual tasks.
Your Benefits
How much time and money you'll save by onboarding AI agents.
Easy to use
We'll show you how easy it is to enable AI across your business.
Where you spend your time
We know how your week actually goes
- One mailbox, sorted by what needs a personSupplier, authority and general mail is routed each morning, and guest complaint letters are passed on untouched.
- No contract renews by accidentAuto-renewing service contracts, insurance and music licences are tracked against their notice windows well in advance.
- Records ready when someone asksData requests, CCTV requests and guest registration records are logged against their deadlines and retention limits.
- Contractors cleared before they arriveInsurance certificates, method statements and vendor forms are checked before a contractor is on site.
- Keys, supplies and equipment accounted forStationery, key-card stock and the master key register are checked, so shortages show before the desk runs out.
- Built around your back officeThese are examples of what a hospitality office agent can do. Build a custom agent for whatever your team repeats.
And hundreds of other tasks you do manually..
An agent can take a lot off your team's plate. Take a look below to see the time and cost you could save by adding AI agents to your Hospitality Admin and Office team's day.
Where the hours go
The general mailbox collects supplier mail, council letters, courier notices and the occasional complaint in one pile, and the one that mattered is found three days late.
An agent sorts the mailbox each morning, highlights anything with a deadline, and routes complaint letters untouched to the general manager.
Service contracts, insurance and music licences renew on dates nobody tracks, so a pest control or waste agreement rolls over for another year before anyone reads the notice clause.
An agent watches every notice window and drafts a summary of each contract ninety days before it renews, so you decide in time.
A subject access request or CCTV request arrives by email, and the clock starts while someone works out who should handle it and where the records sit.
An agent logs each request, calculates the deadline, gathers the likely records for review, and drafts an acknowledgement for the responsible manager.
Contractors turn up with an expired insurance certificate or no method statement, and the office finds out at the gate or after the work has started.
An agent checks certificates and paperwork against the works diary and drafts a request to each contractor before their visit.
Actionist Will Automate
What one automation looks like
A week with your Hospitality Admin and Office agents
Some of the apps for your Hospitality Admin and Office team
Some of the hospitality office apps your agent operates for you. Hundreds more are in the Actionist App Store.
Your Agent wakes up Automatically whenever something happens
Your agents watch the apps you already use and act the moment something happens, usually within about a minute, handle it based on your instructions, 24/7.
Use cases for this team
Your benefits
Where the time goes back
What you do manually today
What your agent runs for you
- General mailbox and post240 min / weekSorting the mailbox by hand each morning
Someone reads every message in the general inbox, works out which department owns it, and forwards it one by one before the first meeting.
General mailbox and post Agent0 minMail sorted and routed with deadlines flaggedAn agent labels and routes each message with a one-line summary and marks any official deadline for the manager.
- Contracts and licences120 min / weekRemembering which contracts renew
The office manager skims old agreements to find notice periods and ends up learning a pest control or waste contract rolled over after the date.
Contracts and licences Agent0 minRenewal summaries ninety days aheadAn agent reads each clause, works out the last cancellation date, and drafts a summary so the manager decides in good time.
- Records and data requests100 min / weekLogging data and CCTV requests
A request arrives, and someone has to work out the deadline, who handles it, and which folders to search before the response window runs down.
Records and data requests Agent0 minRequests logged with deadline and record listAn agent logs each request, calculates the deadline, and prepares a records list and acknowledgement for the responsible manager.
- Contractor paperwork150 min / weekChasing certificates before works
The office checks each contractor's insurance certificate by hand and emails for the missing method statement the day before they start.
Contractor paperwork Agent0 minPaperwork checked against the works diaryAn agent lists certificates near expiry and missing documents for upcoming jobs and drafts each request for approval.
- Management meetings180 min / weekWriting minutes and chasing actions
After the weekly meeting someone types up notes from memory, then spends the week asking each owner for an update.
Management meetings Agent0 minMinutes drafted and actions chasedAn agent drafts the minutes from the meeting summary, updates the action log, and messages each owner about open items.
What that's worth
Calculate what your team saves
Based on typical team usage: the visible tasks plus a few other automations the agent runs: ~7 hrs / person / week of admin work automated.
How easy it is to use
We'll do all the heavy lifting for you.
From entering your website address to having a working AI team, no effort from you.
- Step 1
Enter your website
- We'll research your business
- Automatically configure everything for you
- Step 2
Actionist Auto
Optional- Watches you work
- Creates your agents, workflows and schedules
- Step 3
Marketplace
- Hundreds of apps, plus agents and workflows
- Pre-configured by other users
- Step 4
Invite your team
- We'll automatically onboard them too
- Focus on the things that matter
Enter your website URL for a personalised demo
See exactly what Actionist would automate for your business.
You stay in control
Back-office work handles contracts, guest records and official letters, so control matters more than speed. Actionist is built so every external message waits for a person, and every legal or commercial decision stays with your managers.
Supplier replies, contractor requests and data request acknowledgements are drafted and queued. Nothing leaves the property until a named person approves and sends it.
Whether to disclose records, release CCTV, cancel a contract or accept an insurance quote is your manager's decision. The agent prepares the file and the evidence, nothing more.
Deleting a record, deactivating a key card, or cancelling a subscription stops for explicit approval, whatever autonomy you have granted elsewhere.
Guest and contract data are encrypted, never used to train models, and every read and write is in an audit trail. Self-hosting on your own VPS is available if you need it.
More Hospitality teams
Frequently asked questions
Does my hospitality admin team need to be technical to use Actionist?
How do I get started with an office agent for my property?
How do I make customised AI agents for how our back office works?
How quickly can we set up an admin agent?
Is guest and contract data safe, and is it used to train AI models?
Our registers are in an old property system and paper logs. Will it work with those?
Will it reply to a supplier, contractor or authority without a person checking first?
Can the agent decide whether to release CCTV footage or guest records?
What happens during a busy season when the office is stretched?
See an agent sort your mailbox and flag the next contract renewal
Book a free demo and watch an Actionist agent sort a general mailbox, summarise an expiring service contract, and log a data request with its deadline, ready for your manager to approve.