Part of our Sales agents
AI agents for sales teams in retail
Actionist is an AI automation tool whose agents operate the apps your retail sales team already uses, from the click-and-collect queue checked between customers to orders flagged ready in about a minute.
Retail sales teams get back the hours lost to stock questions, order flagging, and wholesale reorder chasing.
AI Employees for Retail Sales in 4 simple steps
Manual Time
We'll go over where you currently waste your time doing manual tasks.
Actionist Automations
We'll show you exactly how Actionist can automate these manual tasks.
Your Benefits
How much time and money you'll save by onboarding AI agents.
Easy to use
We'll show you how easy it is to enable AI across your business.
Where you spend your time
We know how your week actually goes
A retail sales shift is not one long queue, it is dozens of small interruptions: a stock question, a click-and-collect pickup, a trade account gone quiet, a loyalty member due an offer.
Actionist builds AI agents for retail sales that handle that stream of small jobs, so your team spends the shift with the customer in front of them, not the screen behind the counter.
- Get every click-and-collect order flaggedA customer waiting on a text that never comes walks to a rival's counter instead.
- Answer a stock question before they leaveA slow reply to 'do you have this in my size' loses the sale to whoever answers first.
- Keep loyalty tiers moving on their ownA regular who crossed into a new tier should get the offer, not a shrug at the till.
- Chase the trade accounts that go quietA wholesale account that stops ordering rarely calls to explain why, someone has to ask.
- Hand the manager a clean sales reportA report built by hand from the till eats the last twenty minutes of every shift.
- Built around your teamThese are examples. Build a custom agent for any job your sales floor repeats.
And hundreds of other tasks you do manually..
An agent can take a lot off your team's plate. Take a look below to see the time and cost you could save by adding AI agents to your Retail Sales team's day.
Where the hours go
A click-and-collect customer stands at the counter with no idea their order is even ready, because nobody sent the text.
An agent flags every order the moment it is picked and drafts the ready notice, so the counter is not where a customer finds out first.
A stock question sent through Instagram sits unread for an hour while the floor is slammed, and the sale goes to whoever answers first.
An agent checks stock across every store and drafts a reply within about a minute, whatever channel the question arrived on.
A wholesale account that quietly stopped reordering rarely calls to explain why, it just becomes next quarter's missing revenue.
An agent watches every trade account's reorder cadence and drafts the follow-up the moment one falls overdue.
Building the manager's sales report means pulling the till total, the top sellers, and the return count by hand at the worst part of the shift, closing time.
An agent assembles the day's sales summary on schedule and hands off a clean report before the manager locks up.
Actionist Will Automate
What one automation looks like
A week with your Retail Sales agents
Some of the apps for your Retail Sales team
Some of the retail sales apps your agent operates for you. Hundreds more are in the Actionist App Store.
Your Agent wakes up Automatically whenever something happens
Your agents watch the apps you already use and act the moment something happens, usually within about a minute, handle it based on your instructions, 24/7.
The moment an order is marked picked in the point of sale, the agent checks it against the order queue, drafts a short pickup-ready message naming the order number, and queues it for a one-tap approval, so a bagged order never sits waiting on the shelf while the customer has no idea it is ready.
Use cases for this team
Your benefits
Where the time goes back
What you do manually today
What your agent runs for you
- Sales180 min / weekFlagging click-and-collect orders ready
Checking the online order queue between customers and texting each one by hand once it is bagged, which slips the moment the floor gets busy.
Sales Agent0 minAgent flags and drafts the pickup noticeAn agent checks the order queue on a schedule and drafts a ready-for-pickup text the moment an order is bagged, queued for a one-tap approval.
- Sales210 min / weekAnswering stock questions across channels
Checking stock in the back room, then calling the store two miles away, while the customer waits on the other end of a chat window.
Sales Agent0 minAgent checks stock and drafts the replyAn agent checks live stock across every store and drafts an answer naming the actual location and quantity within about a minute.
- Sales120 min / weekChasing wholesale reorders
Scrolling back through the order history to remember which trade accounts are due, then calling round to ask why they have gone quiet.
Sales Agent0 minAgent tracks the cadence and drafts the chaseAn agent watches every trade account's usual reorder window and drafts the follow-up the moment one lapses, referencing the last order.
- Sales105 min / weekBuilding the daily sales report
Pulling the till total, the top sellers, and the return count into a spreadsheet by hand at closing time, the last thing anyone wants to do then.
Sales Agent0 minAgent assembles the report on scheduleAn agent pulls the day's sales, top sellers, and till status into a clean report and posts it before the manager locks up.
- Sales90 min / weekTracking loyalty tier upgrades
Reviewing spend totals by eye to notice who crossed into a new loyalty tier, which is easy to miss during a busy week on the floor.
Sales Agent0 minAgent flags the crossing and drafts the offerAn agent checks loyalty spend against tier thresholds and drafts a personalised offer the moment a member crosses one.
What that's worth
Calculate what your team saves
Based on typical team usage: the visible tasks plus a few other automations the agent runs: ~6 hrs / person / week of admin work automated.
How easy it is to use
We'll do all the heavy lifting for you.
From entering your website address to having a working AI team, no effort from you.
- Step 1
Enter your website
- We'll research your business
- Automatically configure everything for you
- Step 2
Actionist Auto
Optional- Watches you work
- Creates your agents, workflows and schedules
- Step 3
Marketplace
- Hundreds of apps, plus agents and workflows
- Pre-configured by other users
- Step 4
Invite your team
- We'll automatically onboard them too
- Focus on the things that matter
Enter your website URL for a personalised demo
See exactly what Actionist would automate for your business.
You stay in control
Retail sales runs on trust built at the counter, and that does not change because an agent is doing the typing behind it. Every message to a customer or a trade account waits for your say-so until you decide otherwise.
Pickup notices, stock replies, and loyalty offers are drafted and queued. Choose the Approval Mode per agent, from a full review of every message to guarded auto for routine work you already trust.
Most till and stock systems expose no public API. Actionist operates the screen the way a staff member would, reading the interface and clicking and typing, so it works inside the systems you already run.
Anything that touches money or credit terms, like confirming a wholesale order or flagging an overdue invoice, always requires your approval, and that setting cannot be turned off.
Credentials are encrypted in a vault. An agent's memory of your stock, customers, and trade accounts stays on your own machine and is never used to train a shared model.
More Retail teams
More use cases for Retail Sales teams
Frequently asked questions
Does my sales team need to be technical to use this?
How do I get started with AI agents for my retail sales team?
How do I make a customised AI agent for the way my store actually sells?
How quickly can I set this up for my sales floor?
Will it message a customer or a trade account without me seeing it first?
Will it work with our till and stock system, even without an API?
What happens to messages and orders after we close for the day?
What happens to our customer and trade account data?
Will this replace my sales associates during peak season?
Give your retail sales team its time back
See Actionist run against the point of sale, the messaging channels, and the CRM your team already uses, with a free personalised demo.
24/7 operation requires a hosted cloud runtime or your own server, included with eligible plans.