Part of our Admin & Front Office agents
AI agents for admin teams in veterinary practices
Actionist is an AI automation tool whose agents operate the apps your veterinary front desk already uses, so registration forms, confirmation texts and consent chasing stop eating the day.
Veterinary admin teams get back the hours lost to retyping forms, ringing round the diary, and chasing signatures.
AI Employees for Veterinary Admin & Front Office in 4 simple steps
Manual Time
We'll go over where you currently waste your time doing manual tasks.
Actionist Automations
We'll show you exactly how Actionist can automate these manual tasks.
Your Benefits
How much time and money you'll save by onboarding AI agents.
Easy to use
We'll show you how easy it is to enable AI across your business.
Where you spend your time
We know how your week actually goes
A veterinary front desk is a paperwork engine wrapped around a diary: every drop-off, booster and certificate has a form, a date and a chaser.
Actionist agents carry the form-by-form work, while your receptionists and nurses keep the owners and animals.
- New pets registered before they arriveWeb forms become complete pet files, with microchip number and old-practice history requested, before the first consult.
- A diary that fills its own gapsUnconfirmed slots are flagged and cancellations are offered down the waitlist, so a room is rarely left empty.
- Due dates reminded before they passVaccination and annual-check lists are drafted from the due report, screened for opt-outs, and queued for approval.
- Surgery day starts with the paperwork doneConsent forms are chased and the admissions list is ready for the nurses before the first drop-off.
- Repeat requests reach the vet intactPrescription requests are logged and handed to the named vet as written, never judged or approved by the agent.
- Built around your practiceExamples only. Build a custom agent for any front-desk job your practice repeats.
And hundreds of other tasks you do manually..
An agent can take a lot off your team's plate. Take a look below to see the time and cost you could save by adding AI agents to your Veterinary Admin & Front Office team's day.
Where the hours go
A new pet's details get retyped from a web form, then the microchip number and old-practice history are chased separately, so half the files are still incomplete when the owner walks in.
An agent turns each registration form into a ready-to-enter pet file, flags the missing chip number, and drafts the history request to the old practice for your approval.
The afternoon before every busy day, someone texts a long list of owners to confirm, and the slots left unconfirmed turn into empty consult rooms by ten.
An agent drafts the confirmation texts for approval, flags anyone who has not replied by morning, and offers the freed slot down the waitlist.
Booster and annual-check reminders go out in a rush at the end of the month, so pets slip past their due dates while the batch waits on a free afternoon.
An agent builds the batch from the due-date report each week, screens it against the opt-out list, and queues it for approval, leaving you to read it once and release it.
Surgery mornings begin with a scramble for signed consent forms and an admissions list copied by hand, and prescription requests pile on the same desk.
An agent chases unsigned forms the day before, builds the nurses' list, and logs every repeat prescription request so each reaches the named vet exactly as written.
Actionist Will Automate
What one automation looks like
A week with your Veterinary Admin & Front Office agents
Some of the apps for your Veterinary Admin & Front Office team
Some of the apps your veterinary admin agent operates for you. Hundreds more are in the Actionist App Store.
Your Agent wakes up Automatically whenever something happens
Your agents watch the apps you already use and act the moment something happens, usually within about a minute, handle it based on your instructions, 24/7.
When a registration form lands, the agent checks the name and phone against existing owners, lines up the owner and pet details for entry, highlights a missing microchip number, and drafts the welcome email with parking and arrival information, held for your approval before it is sent.
Your benefits
Where the time goes back
What you do manually today
What your agent runs for you
- Registration150 min / weekRetyping each new pet from a web form
Someone copies owner and pet details into the practice system field by field, then separately asks for the chip number and the old practice's history.
Registration Agent0 minAgent lines up the pet file and drafts the history requestAn agent builds each entry from the form, highlights the missing chip number, and drafts the old-practice request for approval.
- Diary200 min / weekTexting tomorrow's list one owner at a time
The afternoon is spent working down tomorrow's diary with a text for each owner, then watching for replies and chasing the silent ones in the morning.
Diary Agent0 minAgent drafts the confirmations and flags the silent onesAn agent drafts every confirmation for approval, logs replies in the sheet, and flags owners still silent the next morning.
- Reminders180 min / weekBuilding the booster batch by hand
Exporting the due report, drafting each reminder from a template, and checking by memory that no owner who lost a pet is on the list.
Reminders Agent0 minAgent builds and screens the batch each weekAn agent builds the batch from the due list, screens it against opt-outs and deceased pets, and queues it for one approval.
- Procedures120 min / weekChasing consent forms and copying the admissions list
Before surgery day someone rings round for missing signatures and copies the day's drop-offs onto a sheet for the nurses.
Procedures Agent0 minAgent chases forms and builds the nurses' listAn agent chases unsigned forms the day before and builds the admissions list with consent status for the nurses.
- Prescriptions100 min / weekLogging repeat requests from three places
Requests arrive by form, email, and at the desk, and are copied into one list, then carried over to the vet whenever someone remembers.
Prescriptions Agent0 minAgent logs and hands each request over untouchedAn agent logs each request in the owner's wording with the last-seen date and posts it to the named vet's queue, unchanged.
What that's worth
Calculate what your team saves
Based on typical team usage: the visible tasks plus a few other automations the agent runs: ~6 hrs / person / week of admin work automated.
How easy it is to use
We'll do all the heavy lifting for you.
From entering your website address to having a working AI team, no effort from you.
- Step 1
Enter your website
- We'll research your business
- Automatically configure everything for you
- Step 2
Actionist Auto
Optional- Watches you work
- Creates your agents, workflows and schedules
- Step 3
Marketplace
- Hundreds of apps, plus agents and workflows
- Pre-configured by other users
- Step 4
Invite your team
- We'll automatically onboard them too
- Focus on the things that matter
Enter your website URL for a personalised demo
See exactly what Actionist would automate for your business.
You stay in control
An agent that works on your diary and your clients' contact details only earns its place if you stay in control. Actionist lets you decide what it can send, see what it touched, and approve anything that reaches an owner.
Confirmation texts, reminders, and chasers are drafted and held for a person to approve. Nothing reaches an owner unless you widen that autonomy yourself through Approval Modes.
The agent never judges urgency or advises on symptoms or medicines. Anything about an animal's health or a prescription is passed to the named vet exactly as it was written.
Each form filed, request logged, and draft prepared is recorded with a timestamp, so the practice manager can see exactly what the agent did and when.
Owner and pet information is kept encrypted and is never used to train any model. A self-hosted option is available for practices that need data to stay on their own systems.
More Veterinary Clinics teams
More use cases for Veterinary Admin & Front Office teams
Frequently asked questions
Does my veterinary front desk need to be technical to use Actionist?
How do I get started with an admin agent for my practice?
How do I make customised AI agents for how my practice actually runs?
How quickly can I set an admin agent up?
How does an agent work on our practice management system if it has no connector?
Will the agent text or email an owner without me seeing it first?
Will the agent give owners advice about their animal's health?
What if a reminder goes to an owner who has lost their pet?
Where does our owner and pet data live, and is it used to train AI?
See an agent confirm tomorrow's diary and draft the booster reminders
Book a free demo and watch an Actionist agent read the diary, draft the confirmation texts, and chase an unsigned consent form, with every message held for your approval.