AI agents for operations teams in plumbing and HVAC

The dispatch board is rebuilt every evening from a list of booked jobs, a sheet of technician skills, and a map, and by seven the next morning a long job or a sick call has already torn it up again.

→An agent drafts the board each evening from the booked jobs, skills, licences, and drive times, and redrafts it when something moves, leaving the dispatcher to approve the final routes.

A technician opens the van and finds the capacitor or fitting he needs is not on it, so the job becomes a second visit and the customer waits another day.

→An agent compares each job's likely parts with what the assigned van holds, builds the kit list the night before, and drafts the restock order for the coordinator to approve.

Backordered equipment and changed supplier ETAs sit in an inbox until the installer is already booked, so the first the customer hears of it is a rescheduled install.

→An agent reads supplier emails and ordering pages on a schedule, ties every delay to its job, and drafts the customer update for approval before the installer is committed.

Jobs get marked complete with no data plate photo, a blank checklist, or the wrong time on site, and the gaps only show up when a callback or a warranty claim needs them.

→An agent checks each closed job for the required photos, notes, and times, asks the technician for what is missing, and flags the pattern behind each callback.