Part of our Operations agents

AI workforce for Property Management Operations

AI agents for operations teams in property management

Actionist is an AI automation tool whose agents operate the apps your property management ops team already uses, from retyping reports by hand to logging the work order and assigning the vendor within about a minute.

Property management ops teams get back the hours lost to work order logging, vendor chasing, and portfolio reporting.

Your AI workforce
30 hrssaved on avg per person / month
$960avg saved per person / month
26avg scheduled jobs a week
Operates your stackActionist App Store
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Tally logo
monday.com logo
PandaDoc logo
WhatsApp Business logo
Google Business Profile logo
RingCentral logo
Dialpad logo
Google Gemini logo
ChatGPT (OpenAI) logo
How it works

AI Employees for Property Management Operations in 4 simple steps

  1. Manual Time

    We'll go over where you currently waste your time doing manual tasks.

  2. Actionist Automations

    We'll show you exactly how Actionist can automate these manual tasks.

  3. Your Benefits

    How much time and money you'll save by onboarding AI agents.

  4. Easy to use

    We'll show you how easy it is to enable AI across your business.

01

Where you spend your time

Why Property Management Operations teams switch

We know how your week actually goes

What matters to you
  • Maintenance logged the moment it lands
    Every tenant report becomes a categorised work order before the property manager opens the inbox.
  • Vendors chased before a job goes overdue
    Approved contractors get a status chase the moment a job passes its target completion date.
  • Inspections never miss statutory notice
    Move-in, move-out, and periodic visits get the right notice period sent and the visit booked.
  • Turnovers finish on the ready-to-lease date
    Cleaning, paint, and repair vendors are chased against one date, not three separate chats.
  • The portfolio dashboard builds itself
    Occupancy, open orders, and upcoming inspections roll into the owner report every week.
  • Built around your team
    These are examples. Build a custom agent for any job your operations team repeats.

And hundreds of other tasks you do manually..

An agent can take a lot off your team's plate. Take a look below to see the time and cost you could save by adding AI agents to your Property Management Operations team's day.

The problem

Where the hours go

  • Every maintenance report lands in a different place, the tenant portal, a text, a phone call logged by the after-hours line, so half the morning goes to typing them into a spreadsheet before anyone can assign a vendor.

    An agent reads each report the moment it lands, from portal to call log transcript, and opens a work order with the trade and priority already set.

  • Statutory notice for a routine inspection is the kind of thing that gets remembered on a Tuesday for a Thursday visit, which is not enough notice and risks the inspection being challenged.

    An agent scans the compliance calendar every week, drafts the notice with the correct lead time, and books the visit before it becomes a scramble.

  • A vacated unit sits empty while three separate vendors, a cleaner, a painter, a handyman, each wait to hear they are next, and nobody owns chasing all three against one date.

    An agent opens the turnover checklist the day the unit is vacated and chases every make-ready vendor against a single ready-to-lease date.

  • The Friday portfolio dashboard for owners gets built from four different tabs and a mental tally of which work orders are actually still open, which is why it is usually late and occasionally wrong.

    An agent pulls occupancy, open orders, and upcoming inspections into the same dashboard every week, on schedule, without the Thursday-night scramble.

02

Actionist Will Automate

Anatomy of an automation

What one automation looks like

Trigger·The moment a tenant's maintenance report arrives, by email, portal form, or after-hours call log
Confirmation
Step 5
Human
Property manager reviews the drafted tenant confirmation and approves it
Saved per run
30 min
Runs / week
~1×
Tenants hear their request is logged and a contractor is on it within about a minute instead of finding out at end of day
A week in the life

A week with your Property Management Operations agents

26Scheduled jobs
6Agents at work
24/7Always on
Agents
Wed–Fri
Wed
Thu
Fri
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
Apps

Some of the apps for your Property Management Operations team

Some of the property management apps your agent operates for you. Hundreds more are in the Actionist App Store.

Triggers

Your Agent wakes up Automatically whenever something happens

Your agents watch the apps you already use and act the moment something happens, usually within about a minute, handle it based on your instructions, 24/7.

WhenA tenant submits a maintenance reportfires within about a minute
The agent automatically

The moment a maintenance report arrives by email, portal form, or after-hours call log transcript, the agent reads the description, sets the trade category and priority, creates the work order, and matches it to the approved vendor for that property and trade. A confirmation waits in your approval queue so the tenant hears their request is logged the same day it was made.

Receives this trigger from
What it automates

Use cases for this team

03

Your benefits

Manual vs agent

Where the time goes back

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Operations
    210 min / week
    Logging maintenance reports into a work order by hand

    Someone reads each tenant email, portal ticket, and after-hours voicemail separately and types the details into a work order one at a time before a vendor can even be called.

    Operations Agent
    0 min
    Agent logs and assigns the work order within about a minute

    An agent reads every channel a report can arrive on, creates the work order with trade and priority set, and matches the approved vendor, then queues the tenant confirmation for approval.

  • Operations
    180 min / week
    Chasing vendors for job status one call at a time

    Someone works down the open work order list calling or texting each contractor to ask whether they have scheduled or finished the job, usually after a tenant has already asked twice.

    Operations Agent
    0 min
    Agent chases automatically the day a job runs late

    An agent checks every open work order against its target completion date and drafts the chase the day it passes, queued for a one-tap approval instead of a round of phone calls.

  • Operations
    130 min / week
    Tracking which properties are due a statutory notice

    Someone scans a shared calendar looking for inspections coming up in the next two weeks, then drafts each notice from a template and hopes the lead time is still long enough.

    Operations Agent
    0 min
    Agent scans the calendar and drafts the notice early

    An agent checks the compliance calendar every week, drafts the statutory notice with the correct lead time attached, and books the visit before the window gets tight.

  • Operations
    150 min / week
    Coordinating make-ready vendors for a vacated unit

    Someone messages the cleaner, the painter, and the handyman separately to check status, with the ready-to-lease date slipping a little further every time one of them goes quiet.

    Operations Agent
    0 min
    Agent runs the whole turnover checklist against one date

    An agent opens the make-ready checklist the day a unit is vacated, assigns every vendor against a single ready-to-lease date, and chases whoever falls behind it.

  • Operations
    100 min / week
    Assembling the weekly owner portfolio dashboard

    Someone pulls occupancy from one tab, open work orders from another, and upcoming inspections from a third, then builds the report Thursday night before it is due Friday morning.

    Operations Agent
    0 min
    Agent builds the dashboard on schedule every week

    An agent pulls occupancy, open orders, and upcoming inspections into the same report every Friday, with a plain-language summary the owner can read in a minute.

+ 100s of other automations
Average monthly
28 hrs / person / month
ROI

What that's worth

Calculator

Calculate what your team saves

Team size
4 people
Hourly rate
$32 / hr
Hours saved / week
28
Hours saved / year
1,400
Annual ROI
$44,800

Based on typical team usage: the visible tasks plus a few other automations the agent runs: ~7 hrs / person / week of admin work automated.

04

How easy it is to use

Automatic onboarding

We'll do all the heavy lifting for you.

From entering your website address to having a working AI team, no effort from you.

  1. Step 1

    Enter your website

    • We'll research your business
    • Automatically configure everything for you
    Try the demo
  2. Step 2

    Actionist Auto

    Optional
    • Watches you work
    • Creates your agents, workflows and schedules
    Get the extension
  3. Step 3

    Marketplace

    • Hundreds of apps, plus agents and workflows
    • Pre-configured by other users
    Browse the App Store
  4. Step 4

    Invite your team

    • We'll automatically onboard them too
    • Focus on the things that matter
    Open Actionist

Enter your website URL for a personalised demo

See exactly what Actionist would automate for your business.

Trust & control

You stay in control

An agent touching tenant reports, vendor assignments, and statutory notices only earns trust if you stay in control. Actionist is built so you see everything it touched, approve anything that reaches a tenant, owner, or vendor, and own every record it creates.

Tenant and owner messages wait for your approval

A maintenance confirmation, a statutory notice, or an owner update is drafted first and queued for your sign-off. Nothing reaches a tenant or owner on its own unless you widen that autonomy yourself.

Vendor assignments and chases never send blind

Every work order assignment and vendor chase is drafted and held for approval before it goes out, so the first thing a contractor sees from Actionist is something you already reviewed.

Full audit trail of every work order and record

Every work order the agent creates, every notice it drafts, and every document it files is logged in a timestamped record so you can see exactly what changed, when, and why.

Your tenant and property data stays yours

Tenant details, lease terms, and property records are encrypted and never used to train any model. Self-host on a VPS if everything needs to stay on your own infrastructure.

Property Management

More Property Management teams

More to automate

More use cases for Property Management Operations teams

FAQ

Frequently asked questions

Does my property management operations team need to be technical to use Actionist?
No. Actionist is built for property managers, not developers. You describe how your maintenance intake, vendor list, and inspection cadence work in plain language, connect the apps your office already uses, and the agent handles the rest. There is no code to write and nothing to configure through an API for most tools, because the agent operates the apps the way a person would.
How do I get started with an operations agent for my portfolio?
Book a free demo and an Actionist team member will walk through your biggest operations pain point, whether that is maintenance intake, vendor chasing, or the weekly portfolio dashboard, and set up a working example against your real properties. Most offices have their first operations agent running within a day of the demo.
How do I make a customised AI agent for something specific to our properties?
The work orders, vendor chases, and inspection notices shown here are examples of what an agent can do, not the limit. Tell us how your office actually runs, whether that is a unique compliance requirement or a make-ready checklist specific to your buildings, and we build a custom agent trained on your process.
How quickly can I set Actionist up for my operations team?
Most offices connect their first apps and have a maintenance intake or vendor chase agent running the same day, since there is no integration project to wait on. The agent starts in Suggest mode so you can watch what it drafts before it sends anything on its own.
Is our tenant and property data safe with Actionist?
Yes. Tenant details, lease terms, and vendor records are encrypted in transit and at rest, and none of your data is used to train any model. If your office needs everything to stay on its own infrastructure, you can self-host the agent on a VPS you control.
We run our property management software alongside spreadsheets with no integration between them. Will it still work?
Yes. Actionist does not need an API to operate your property management platform, your maintenance tracker, or the spreadsheet the office has used for years to list approved vendors. The desktop agent reads what is on the screen and clicks, types, and navigates the way a property manager would, so a system with no open connection at all is still fair game. It uses a direct connection wherever one exists and falls back to operating the screen everywhere else, all from the desktop app, with nothing to rip out and nothing to wait on a developer to build.
Will it send a message to a tenant, owner, or vendor without a property manager seeing it first?
Not unless you decide it should. By default every tenant confirmation, statutory notice, vendor chase, and owner update is drafted and waits for your approval before sending. Approval Modes let you move at your own pace, from suggest, to ask each time, to a guarded auto for routine messages you trust. You approve from Telegram or Slack with one tap, so nothing reaches a tenant, owner, or vendor without the sign-off you have set.
What happens to maintenance reports that come in overnight or over the weekend?
Those are often the most urgent ones. On the desktop app an agent works while the app is open. To cover evenings, nights, and weekends without someone at a desk, you move the agent to the hosted cloud runtime on a paid plan and it keeps reading reports and drafting confirmations while your laptop is closed. You stay in approval mode either way, so nothing reaches a tenant without your sign-off.
Can it actually coordinate with vendors and contractors who barely use any software?
Yes. Most of a vendor's world is email, a text, or a phone call, and an agent can draft the chase, the assignment, and the follow-up through whichever channel that contractor actually answers. What it cannot do is call a vendor on the phone or listen to a voicemail as audio; it reads the call log and voicemail transcript your phone system already produces and works from that text.
Get started

See an agent log a work order and chase the vendor

Book a free demo and watch an Actionist agent read a maintenance report, create the work order, assign the approved vendor, and draft the tenant confirmation, end to end.

24/7 operation requires a hosted cloud runtime or your own server, included with eligible plans.