Agents
#181 most-usedTrigger AI agents and act on their responses
Agents by Zapier is an AI agent builder that lets teams create autonomous assistants connected to thousands of apps. Connect it to Actionist and your agents can trigger Zapier agents with natural-language messages, wait for their responses, chain agent outputs into downstream actions, and orchestrate multi-agent pipelines across your entire stack — all without writing code.
Eliminates manual work. Agents eliminate the manual research, classification, screening, and compliance-checking cycles that currently require a human to read inputs, apply rules, and write outputs across sales, support, HR, finance, and legal workflows.
What your Agents agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
Agents × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
New lead triggers AI research agent, brief lands in HubSpot
When a new contact enters HubSpot, the sales agent instantly runs the research agent with the lead's details. The agent returns a company brief, relevant talking points, and suggested questions. Actionist writes the findings back to the HubSpot contact and posts a summary in Slack — the rep opens the record ready to call.
Time saved for your team — every week, on autopilot
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales90 min / weekManual lead research before every call
Reps spend 20–30 minutes researching each new lead before outreach — company background, pain points, and talking points cobbled together from LinkedIn and Google searches.
Sales Agent0 minAgent runs research agent on every new leadWhen a new contact enters the CRM, the sales agent runs the research agent immediately. A structured brief with company context and talking points is in the CRM record before the rep even sees the notification.
- Marketing120 min / weekWriters start from a blank brief every week
The content team spends the first half of Monday researching keywords, competitors, and H2 structures before a single word of actual content is written — repeated every week for every article.
Marketing Agent0 minAgent generates content briefs before writers startEvery Monday, the marketing agent runs the content-brief agent for each article on the calendar. Writers open Notion to find a fully scoped brief with headline options, H2 structure, and SEO angles already written.
- Customer Support100 min / weekManual ticket classification and routing
A tier-1 support agent reads every inbound ticket, classifies priority, identifies the right team, and manually reassigns — adding 5–10 minutes to every ticket's time-to-first-response.
Customer Support Agent0 minTriage agent classifies and routes every ticketThe triage agent reads each inbound ticket, returns a priority level and team classification within about a minute, and Actionist updates the ticket and routes the Slack alert automatically — no tier-1 handling required.
- Human Resources150 min / weekRecruiter reads and scores every CV manually
Each recruiter spends 10–15 minutes per application reading the CV, mapping it to the role requirements, and deciding on the next step — time that multiplies quickly during high-volume hiring periods.
Human Resources Agent0 minScreening agent scores and summarises every applicationWhen an application arrives, the HR agent runs the screening agent immediately. The recruiter opens the tracker to find a score, a three-line summary, and a recommended next step already written for every candidate.
- Finance80 min / weekFinance team manually checks every expense report
A finance team member reads each expense line against the policy, flags exceptions by hand, and emails the submitter with feedback — a slow process that creates a bottleneck when multiple reports land at once.
Finance Agent0 minCompliance agent checks every expense report on submissionWhen an expense report is submitted, the finance agent immediately runs the compliance agent with the line items and policy rules. Verdicts and feedback go to the submitter within about a minute — before any human has opened the report.
- Operations120 min / weekManual weekly agent health checks
The ops team manually visits each agent's dashboard weekly, checks that behaviors are enabled and tools are connected, and documents the results in a spreadsheet — a repetitive audit that takes hours across a large fleet.
Operations Agent0 minOps agent runs automated fleet health checks every MondayEvery Monday at 7 AM, the operations agent checks every production agent's configuration, flags any drift, and logs the results to the governance sheet — the entire fleet is audited before business hours without a human opening a single dashboard.
- Legal120 min / weekLawyer reads every uploaded contract for initial risks
A paralegal or junior lawyer reviews each incoming contract for obvious risks and flagged clauses before it reaches a senior attorney — an initial screen that takes 30–60 minutes per document and delays the review queue.
Legal Agent0 minReview agent screens every contract at uploadWhen a contract lands in Google Drive, the legal agent attaches it to the review agent and requests a risk summary within about a minute. Senior attorneys receive a pre-screened document with flagged clauses already highlighted.
Calculate what your team saves
Based on Agents's typical team usage — the visible tasks plus a few other automations the agent runs: ~4.5 hrs / person / week of admin work automated.
How to plug Agents into Actionist
Pick the connection method that suits your environment.
Connect via Zapier's secure OAuth flow — Actionist opens a Zapier authorisation window, you grant access, and your agents gain permission to run Zapier Agents and receive their responses.
Open the Actionist Apps tab, search for 'Agents by Zapier', and click Connect.
A Zapier OAuth window opens — sign in and grant Actionist permission to trigger your agents and read their responses. The handshake completes in under 10 seconds.
Actionist calls Get Agents to verify the handshake and confirm at least one Zap-trigger-enabled agent is accessible. You are ready to build.
16 actions your agent can call
Read and write operations available to your Actionist agent.
3 events your agent can react to
Events your agent watches for, and the actions it kicks off in response.