Nutshell

Nutshell

· #468 most-used

Keep every CRM record moving

CRMSalesMarketingProductivityAnalyticsAutomationEmail MarketingLead Generation

Nutshell is a sales CRM and marketing platform for teams that need contact management, pipeline visibility, activity tracking, reporting, and follow-up in one place. Connect Nutshell to Actionist so agents can find or create companies, people, and leads, log sales activity, update lead details and outcomes, and react to webhook events across your wider operating stack.

Average time saved
13 hours
per person · per month
≈ 2 workdays back

Eliminates manual work. Agents reduce duplicate CRM entry, lead triage, record hygiene, and cross-team handoff work around Nutshell.

Schedule

What your Nutshell agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Agents
WedFri
Wed
Thu
Fri
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
Multi-app workflows

Nutshell × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
8Apps spanned
~35 hrsSaved / week
5Personas served
For sales
Featured3 apps

Inbound lead to assigned opportunity

The agent checks whether the company and person already exist in Nutshell, creates only the missing records, opens a lead, and posts the assignment summary to Slack. Sales starts with a complete opportunity instead of a scattered form submission.

~11 hrs

Time saved for your team — every week, on autopilot

The flow
Trigger·When a website form creates a new prospect
Trigger
Step 1
F
Forms
Capture new form submission
Result
Find or Create Company and Find or Create PersonCreate LeadPost owner-ready lead summary
The win
Saved per run
18 min
Runs / week
~35×
New leads arrive in Nutshell with account context already attached
Driven bySales Agent
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    38 min / week
    Manual lead triage

    Reps search for duplicate companies, add people, create leads, and write assignment notes by hand.

    Sales Agent
    0 min
    Agent prepares duplicate-safe leads

    The agent searches Nutshell first, creates only missing records, and summarizes ownership before reps start outreach.

  • Marketing
    32 min / week
    Campaign attribution cleanup

    Marketing copies responses into CRM and tries to match them back to campaign source data later.

    Marketing Agent
    0 min
    Agent carries source context into Nutshell

    The agent matches each respondent to a person, company, and lead while preserving the campaign source.

  • Customer Support
    24 min / week
    Support context re-entry

    Support writes CRM notes after customer calls and still has to alert the account owner separately.

    Customer Support Agent
    0 min
    Agent logs activity and alerts owner

    The agent logs the support activity in Nutshell and posts the account-owner summary in one pass.

  • Human Resources
    16 min / week
    Partner contact maintenance

    HR keeps recruiter and vendor relationship notes in spreadsheets that drift away from CRM.

    Human Resources Agent
    0 min
    Agent keeps relationship records current

    The agent updates people and companies in Nutshell and logs follow-up activity for hiring partners.

  • Finance
    34 min / week
    Closed-won handoff chasing

    Finance asks sales for contact, amount, owner, and billing context after each won deal.

    Finance Agent
    0 min
    Agent assembles invoice-ready context

    The agent reads the won lead and related records, then prepares finance handoff notes for approval.

  • Operations
    50 min / week
    CRM hygiene spreadsheet

    Ops exports records, hunts duplicates, and manually assigns cleanup work every week.

    Operations Agent
    0 min
    Agent schedules CRM cleanup

    The agent finds incomplete companies, people, and leads, prepares safe updates, and posts the review queue.

  • Legal
    28 min / week
    Manual sensitive-change review

    Legal searches records and message threads before approving lead outcome or contract-related CRM updates.

    Legal Agent
    0 min
    Agent gathers review packet

    The agent collects the lead, company, person, and activity context before any sensitive update is approved.

+ 100s of other Nutshell automations
Average time saved
22 hrs / person / month
Calculator

Calculate what your team saves

Team size
10 people
Hourly rate
$35 / hr
Hours saved / week
32
Hours saved / year
1,600
Annual ROI
$56,000

Based on Nutshell's typical team usage — the visible tasks plus a few other automations the agent runs: ~3.2 hrs / person / week of admin work automated.

Connect

How to plug Nutshell into Actionist

Pick the connection method that suits your environment.

Connect Nutshell with an API key created in Nutshell Settings. This is the documented path for third-party apps that need to communicate with Nutshell data.

1
Open Nutshell settings

In Nutshell, open Settings from the lower-left of the app.

2
Create an API key

Under Connections, open API keys, click Add API key, choose the appropriate permission type, and create the key.

3
Store and test in Actionist

Paste the key into Actionist, save it in the credentials vault, and run a read-only test before enabling write actions.

Credentials you'll need
API key*
Create this in Nutshell under Settings > Connections > API keys.
Actions

16 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

6 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

FAQs

Questions about Nutshell + Actionist

How does Actionist connect to Nutshell?
Use an API key generated inside Nutshell. In Nutshell, open Settings, go to API keys under Connections, add a new key, and choose the permission type that matches your use case. Actionist stores the key in its credentials vault, runs a read-only test, and then lets agents use the Nutshell actions you approve.
Does Nutshell support triggers for agents?
Yes. Nutshell supports outgoing webhooks for changes across contacts, companies, leads, activities, scheduler bookings, and form submissions. In Actionist, the scraped Nutshell integration exposes Lead Won, Activity Logged, New Company, New Activity, New Person, and New Lead triggers. Triggered runs should be described as firing within about a minute.
Can agents create companies, people, and leads in Nutshell?
Yes. The Nutshell action set includes Create Company, Create Person, and Create Lead, plus duplicate-safe Find or Create variants for all three. That lets an agent search first, then create the missing CRM record only when it cannot find a match.
Can Actionist update won or lost outcomes in Nutshell?
The available action is Update Lead Outcome. Because lead outcomes affect revenue reporting and downstream handoffs, destructive or sensitive changes should use an approval mode that asks a human before the write is committed.
What Nutshell data can agents search before taking action?
Agents can search companies, people, leads, and users. That search step is important because it lets the agent attach notes, activities, and updates to the right existing record instead of creating duplicate CRM data.
Can Nutshell work with Slack, Gmail, Google Sheets, or accounting apps in the same automation?
Yes. A scheduled agent task or triggered run can read Nutshell, prepare updates in other connected apps, and post review summaries to Slack. Email can be a source app such as Gmail, but Actionist chat channels are Telegram and Slack only.
Does this replace Nutshell pipeline automation?
No. Nutshell still owns your CRM records, pipelines, activities, reports, and internal automation. Actionist sits beside it as an agent layer that can read and update Nutshell while coordinating work across the rest of your tools.
What should I review before enabling write actions?
Review the fields each agent can change, start with read and find actions, then add create and update actions behind approvals. For changes like Update Lead Outcome, make the agent present the lead, owner, company, proposed outcome, and reason before a human approves the write.