
NiceJob
· #491 most-usedAutomate reviews, reputation, and customer follow-up
NiceJob is a reputation marketing platform that helps service businesses collect more customer reviews, build a strong online presence, and automate follow-up campaigns. Connect it to Actionist and your agents can enroll customers into review campaigns the moment a job is completed, sync new contacts from any app, create bookings and invoices without opening NiceJob, and react to new reviews within about a minute — all without a human touching the dashboard.
Eliminates manual work. Agents eliminate manual review campaign enrollment, post-job invoice creation, contact sync between NiceJob and CRM systems, and weekly review monitoring — tasks that accumulate across every completed job.
What your NiceJob agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
NiceJob × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
Review request fires the moment a job is completed
When a job is marked complete in the field-service app, the agent finds the customer in NiceJob, creates a visit record under the booking, and enrolls the customer in the Get Reviews campaign. The review request lands in the customer's inbox within about a minute of job completion — when their satisfaction is highest and the experience is freshest.
Time saved for your team — every week, on autopilot
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales25 min / weekManual post-deal review enrollment
After closing a deal, reps log into NiceJob, find the customer, and manually enroll them in the review campaign — a 5-minute task per deal that gets skipped when the pipeline is busy.
Sales Agent0 minAgent enrolls customers at the moment of deal closeWhen a deal closes in the CRM, the agent creates a NiceJob person, booking, and campaign enrollment automatically — the review request goes out before the rep writes the close email.
- Marketing30 min / weekWeekly manual review monitoring
The marketing team logs into NiceJob each week to check for new reviews, copies the positives into the social content queue, and emails the support team about any negatives — a process that takes 30 minutes and often runs late.
Marketing Agent0 minAgent routes every review within about a minuteWhen a review arrives, the agent posts it to the right Slack channel, adds 5-star reviews to the content queue, and creates escalation tasks for low-star reviews — all within about a minute of the review landing.
- Customer Support20 min / weekManual case creation after resolved tickets
Support agents remember to log into NiceJob after resolving a ticket and create a case to trigger the review campaign — but this step is skipped when volume is high, leaving satisfied customers unenrolled.
Customer Support Agent0 minAgent creates cases and enrolls contacts after every resolutionWhen a support ticket is resolved, the agent creates a NiceJob case and enrolls the customer in the review campaign automatically — no support agent needs to touch NiceJob.
- Human Resources15 min / weekManual new hire setup in NiceJob
When a new technician starts, HR or an operations manager manually creates their NiceJob employee record — a step that sometimes takes days and leaves the new hire unable to be assigned to bookings.
Human Resources Agent0 minAgent creates employee records on approvalThe moment a new hire is approved in the HR system, the agent creates their NiceJob employee record with all details — they are ready for booking assignment on their first day.
- Finance35 min / weekManual invoice creation after job completion
Finance staff check the job completion report daily and manually create NiceJob invoices for each completed booking — a process prone to delays and missed jobs when the team is busy.
Finance Agent0 minAgent creates invoices at the moment of job completionWhen a booking is marked complete, the agent creates the NiceJob invoice immediately, syncs it to the accounting system, and triggers the review campaign — billing and reputation management run in parallel.
- Operations90 min / weekManual weekly booking and contact audits
Operations managers manually export NiceJob booking and contact lists each week, compare them against the CRM and field app, and flag discrepancies for correction — a 90-minute process every Friday.
Operations Agent0 minAgent runs data audits and syncs automaticallyThe agent lists bookings, invoices, and people from NiceJob, compares them against other systems, and writes the sync report to Slack and Google Sheets — leadership sees a full-picture view without manual exports.
- Legal20 min / weekManual review authenticity checking
The legal team periodically downloads the NiceJob review list and manually checks suspicious reviews against booking records — a slow process that means fraudulent reviews stay live while investigations are pending.
Legal Agent0 minAgent cross-checks every review against booking historyEvery week the agent compares all new reviews against the booking history and flags any reviewer with no matching booking record, creating a legal case for investigation before any response is posted.
Calculate what your team saves
Based on NiceJob's typical team usage — the visible tasks plus a few other automations the agent runs: ~3.5 hrs / person / week of admin work automated.
How to plug NiceJob into Actionist
Pick the connection method that suits your environment.
Connect Actionist to NiceJob using your NiceJob API key. Generate the key from your NiceJob account settings under Integrations.
Log in to NiceJob and go to Settings. Find the Integrations or API section.
Click to generate a new API key. Copy the key — it is only shown once.
Paste the API key into the field below and click Test connection. Actionist confirms access before any actions run.
12 actions your agent can call
Read and write operations available to your Actionist agent.
2 events your agent can react to
Events your agent watches for, and the actions it kicks off in response.