Judge.me

· #485 most-used

Review automation for ecommerce teams

MarketingSocialAnalyticsEcommerceSupportFormsAutomationWebsite & CMS

Judge.me helps ecommerce stores collect, manage, and display product reviews, site reviews, Q&A, star ratings, and visual UGC across storefronts such as Shopify, WooCommerce, and BigCommerce. Connect Judge.me to Actionist so agents can react to new reviews, retrieve review and reviewer context, prepare reply or moderation actions, audit widgets and webhooks, and keep review metrics flowing into the tools your team already uses.

Try Judge.me with Actionist Visit Judge.me

Average time saved

14 hours

per person · per month

≈ 2 workdays back

Eliminates manual work. Across support triage, marketing UGC selection, widget QA, webhook audits, reporting, and legal review trails, a 10-person ecommerce team can remove roughly 3.4 hours per person per week of Judge.me dashboard checks and copy-paste reporting.

Schedule

What your Judge.me agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs

7Agents at work

24/7Always on

Agents

Wed–Fri

Wed

Thu

Fri

10a

11a

12p

Multi-app workflows

Judge.me × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows

9Apps spanned

~29 hrsSaved / week

5Personas served

For customer support

Featured3 apps

Low-rating review to support case

When Judge.me emits a new review event, the agent retrieves the full review and reviewer profile, opens a support ticket with the product and order context, and drafts either a private follow-up or public reply for approval. The support lead gets the issue within about a minute without watching the review dashboard.

~11 hrs

Time saved for your team — every week, on autopilot

The flow

Trigger·When a new one-star or two-star Judge.me review arrives

Create support ticket with review context

write

Step 5

Slack

Post triage summary to the support channel

Result

Create support ticket with review contextPost triage summary to the support channel

The win

Saved per run

35 min

Runs / week

~18×

Low-rating reviews become structured support follow-up instead of dashboard noise

Driven byCustomer Support Agent

ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

Sales
42 min / week
Manual proof hunting
Reps search Judge.me and product pages for a recent quote before each sequence or demo follow-up.
Sales Agent
0 min
Agent refreshes proof packs weekly
Fresh reviews, ratings, and product proof are written to the CRM and sales sheet before outreach starts.
Marketing
58 min / week
Stale screenshots in campaign briefs
Marketers copy review counts and widgets by hand, then forget to refresh them before launch.
Marketing Agent
0 min
Agent refreshes UGC and widget data
Review candidates, counts, and widget QA are pulled from Judge.me and queued for approval.
Support
75 min / week
Review dashboard monitoring
Support checks Judge.me for low ratings, opens tickets manually, and drafts replies from scratch.
Support Agent
0 min
Agent triages reviews to tickets
New negative reviews become support tickets with reviewer and product context within about a minute.
HR
30 min / week
Old customer examples in onboarding
Internal training relies on outdated customer stories that no one has refreshed.
HR Agent
0 min
Agent sources approved examples
Recent approved reviews are grouped for recognition, onboarding, and training prompts.
Finance
45 min / week
Manual review KPI prep
Finance copies counts, rating movement, and product notes into weekly reports by hand.
Finance Agent
0 min
Agent updates sourced metrics
Review counts and rating distribution feed the KPI workbook with source notes preserved.
Operations
66 min / week
Widget and webhook drift
Ops discovers missing widgets or broken webhooks only after a launch or missed event.
Operations Agent
0 min
Agent audits settings and webhooks
Widgets, badges, webhooks, and settings are checked against the expected registry every week.
Legal
50 min / week
Untracked review reuse decisions
Legal reviews UGC and public replies through scattered screenshots and Slack threads.
Legal Agent
0 min
Agent keeps approval trails
Review source IDs, reply drafts, and privacy request records stay tied to the legal tracker.

+ 100s of other Judge.me automations

Average time saved

37 hrs / person / month

Calculator

Calculate what your team saves

Team size

10 people

Hourly rate

$30 / hr

Hours saved / week

Hours saved / year

1,700

Annual ROI

$51,000

Based on Judge.me's typical team usage — the visible tasks plus a few other automations the agent runs: ~3.4 hrs / person / week of admin work automated.

Connect

How to plug Judge.me into Actionist

Pick the connection method that suits your environment.

Connect Judge.me with the shop domain and API token documented by Judge.me. This is the practical path for review, reviewer, reply, webhook, settings, and widget actions.

Find the Judge.me API credentials

In Judge.me admin, open Settings, then Integrations, then View API tokens. Copy the shop domain and private API token for server-side access.

Paste credentials into Actionist

Enter shop_domain and api_token in the Judge.me connection form. Store the private token like a password.

Run a read-only test

Actionist calls a safe read endpoint, such as reviews or shop info, to confirm the connection before write actions are enabled.

Credentials you'll need

shop_domain*

Your store domain in myshopify.com format or the platform domain expected by Judge.me.

api_token*

Judge.me private API token for server-side read/write access.

Actions

18 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

1 event your agent can react to

Events your agent watches for, and the actions it kicks off in response.

FAQs

Questions about Judge.me + Actionist

How does Actionist connect to Judge.me?

Use the Apps tab to connect Judge.me with your shop domain and API token. Judge.me documents both a public token for GET widget calls and a private token for server-side read/write access; Actionist stores the credential as a secret and runs a read-only test call before using the connection.

What can trigger an agent from Judge.me?

The scraped Judge.me integration exposes a New Review trigger. Judge.me also documents webhook events for review creation and updates, but this App Store spine only advertises the trigger available in the pulled integration data. Trigger reactions should be described as arriving within about a minute, not as immediate events.

Can Actionist publish or hide Judge.me reviews?

Yes. Judge.me documents an update endpoint for review curation where a review can be published or hidden. Because this changes what appears on the storefront, treat it as an approval-gated action in Actionist rather than something to run silently.

Can agents edit review text in Judge.me?

No. Judge.me states that review text cannot be edited through the API for authenticity reasons. Agents can retrieve reviews, create reviews, publish or hide reviews, and create public or private replies, but they should not claim to rewrite an existing customer review.

Which Judge.me API credentials are needed?

Judge.me requires a shop_domain and an API token. The private API token is required for read/write server-side operations such as retrieving reviews, creating replies, managing webhooks, and creating or updating reviewer data. Widget reads may use the public token when appropriate.

Can Actionist use Judge.me with Shopify, WooCommerce, and BigCommerce stores?

Judge.me describes its review creation API with platform values for Shopify, WooCommerce, and BigCommerce, and its app is commonly used with ecommerce storefronts. The exact fields depend on your store platform, so the connection test should verify shop_domain and product identifiers before write actions are enabled.

Can Judge.me reviews feed Slack, CRM, support, and marketing tools?

Yes. A new Judge.me review can start an Actionist agent task that retrieves review context and then updates connected apps such as Slack, Google Sheets, Notion, a CRM, or a help desk. The downstream app must be connected separately in Actionist.

Does Actionist display Judge.me widgets on my storefront?

Actionist does not replace the Judge.me storefront widgets. It can call Judge.me widget endpoints for QA, reporting, and campaign checks, then alert your team when a widget or badge appears missing or stale.