ClickSend SMS
#320 most-usedSend SMS, MMS, and physical mail at scale
ClickSend is a cloud-based communications platform that lets businesses send SMS, MMS, voice messages, fax, postcards, and letters to contacts worldwide. Connect it to Actionist and your agents can fire transactional texts when deals close, dispatch bulk SMS campaigns to contact lists, send printed postcards to prospects, and react to incoming replies — all without touching the ClickSend dashboard.
Eliminates manual work. Agents eliminate the manual cycle of exporting contacts, importing lists, logging into ClickSend to fire campaigns, checking inbound messages, and processing opt-outs — tasks that fragment across every team every week.
What your ClickSend SMS agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
ClickSend SMS × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
Deal won SMS fires to rep and customer
When a deal closes in HubSpot, the Sales Agent sends a congratulatory SMS to the account rep and a thank-you text to the customer — then logs both sends in the CRM deal record. The rep knows the deal closed before leaving their desk, and the customer feels valued within about a minute of signature.
Time saved for your team — every week, on autopilot
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales35 min / weekManual SMS follow-up after each deal
Reps copy phone numbers from the CRM, open their phone or a dashboard, type a personalised message, and send — 5 to 10 minutes per deal event, skipped when busy.
Sales Agent0 minAgent fires deal SMS the moment the event happensWhen a deal closes or a proposal is sent, the Sales Agent sends the SMS within about a minute — personalised, logged in the CRM, and consistent whether the rep is in a meeting or on holiday.
- Marketing90 min / weekManual export, import, and campaign launch
The team exports a contact segment from the CRM, imports it into ClickSend, sets up the campaign name, types the message, and presses send — 45 minutes per campaign when done carefully.
Marketing Agent0 minAgent finds the list and blasts the campaign automaticallyThe Marketing Agent searches for the correct contact list by name and fires the SMS campaign in a single automated sequence — no CSV exports, no manual imports, no dashboard login required.
- Customer Support60 min / weekInbound SMS checked manually on shift
Someone on the support team logs into ClickSend periodically to check for incoming messages, copies contact details manually, creates a ticket, and fires a reply — replies take hours if the check is missed.
Customer Support Agent0 minAgent converts inbound SMS to helpdesk ticket within a minuteThe New Incoming SMS trigger fires within about a minute, the agent looks up the sender, creates the helpdesk ticket, and sends an auto-reply — the customer never waits for a human to notice the text.
- Human Resources25 min / weekHR manually texts new hires on their first day
The HR team sends individual welcome texts to new starters from a personal or shared mobile, manually updating the ClickSend contact list each time — often forgotten or delayed during busy onboarding weeks.
Human Resources Agent0 minAgent sends welcome SMS and adds contact automaticallyWhen the start date arrives, the HR Agent fires the welcome SMS to the new hire's mobile and adds them to the employee-notifications ClickSend list simultaneously — zero manual effort, consistent every time.
- Finance90 min / weekManual overdue chasing across multiple channels
The finance team manually identifies overdue accounts, sends emails, then follows up with a phone call days later — the voice call step is often skipped under workload pressure.
Finance Agent0 minAgent escalates overdue accounts through SMS, voice, and letter automaticallyAt each overdue milestone, the Finance Agent fires the appropriate channel — SMS at 14 days, voice call at 60 days, printed letter for formal notice — without any manual involvement from the finance team.
- Operations30 min / weekMaintenance alerts sent manually before each window
The ops team drafts a maintenance notification, logs into ClickSend, selects the contact list, and sends the broadcast — often done under time pressure and sometimes after the window has already started.
Operations Agent0 minAgent broadcasts maintenance SMS the moment the window is scheduledWhen a maintenance window is created in the ops calendar, the Operations Agent finds the affected-customers list and fires the broadcast SMS automatically — customers know before the ops team has finished their morning coffee.
- Legal45 min / weekManual opt-out verification and document dispatch
The legal team manually checks ClickSend contact lists to verify opt-outs were processed, then coordinates with admin to print, sign, and post formal legal notices — each step a separate manual action.
Legal Agent0 minAgent verifies opt-outs and dispatches legal documents automaticallyThe Legal Agent verifies opt-out deletions via contact search, dispatches printed letters and faxes for formal notices, and logs everything in the compliance register — fully documented without a single manual step.
Calculate what your team saves
Based on ClickSend SMS's typical team usage — the visible tasks plus a few other automations the agent runs: ~3.2 hrs / person / week of admin work automated.
How to plug ClickSend SMS into Actionist
Pick the connection method that suits your environment.
Connect with your ClickSend username and API key — the standard authentication method for all ClickSend API access.
Log in to your ClickSend dashboard, go to Account Settings, then API Credentials. Copy your API Key — it is a long alphanumeric string.
Paste your ClickSend email address into the Username field and your API Key into the API Key field in Actionist.
Click Test connection. Actionist makes a read-only account call to confirm your credentials are valid. You are ready to configure your first action.
17 actions your agent can call
Read and write operations available to your Actionist agent.
1 event your agent can react to
Events your agent watches for, and the actions it kicks off in response.