BugReplay

BugReplay

#397 most-used

Turn every bug recording into an automated engineering action

ProjectsAnalyticsSupportDeveloperSecurityMonitoring & Alerts

BugReplay is a session recording and bug reporting tool that captures a synchronized replay of user actions alongside network traffic, JavaScript console logs, and browser environment data. Developers see exactly what happened — the video, the errors, and the network calls — without needing to recreate the bug. Connect BugReplay to Actionist and your agents can automatically triage error sessions into Jira tickets, post replay links to Slack when new bugs are recorded, enforce data-retention policies, and deliver weekly cross-team quality digests — all without anyone manually opening BugReplay.

Average time saved
10 hours
per person · per month
≈ 1 workdays back

Eliminates manual work. Agents eliminate manual session browsing, bug triage, error copy-pasting into tickets, and weekly quality report assembly across engineering, support, and operations teams.

Schedule

What your BugReplay agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Agents
Wed–Fri
Wed
Thu
Fri
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
Multi-app workflows

BugReplay × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
7Apps spanned
~20 hrsSaved / week
6Personas served
For customer support
Featured3 apps

Bug session triaged into Jira from Slack report

When a customer tags #bugs in Slack with a BugReplay session ID, the agent retrieves the session, fetches the JavaScript error list and network log, creates a pre-filled Jira ticket with the replay URL and error context, annotates the BugReplay session with the Jira issue key, and posts the ticket link back to the Slack thread — closing the loop from report to tracked issue without any engineer touching BugReplay.

~6 hrs

Time saved for your team — every week, on autopilot

The flow
Trigger·When a customer posts a bug report in the #bugs Slack channel
write
Step 4
J
Jira
Create Issue with replay URL and error context
Result
Create Issue with replay URL and error contextCreate Session Annotation with Jira issue keyPost Jira ticket link back to the Slack thread
The win
Saved per run
25 min
Runs / week
~15×
Every customer bug report reaches a Jira ticket in under 2 minutes
Driven byCustomer Support Agent
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    25 min / week
    Manual trial session review

    Sales reps log into BugReplay before each trial follow-up, navigate to the account's sessions, open each one, and take notes on errors — 20 minutes per account, every call.

    Sales Agent
    0 min
    Agent surfaces trial friction before the call

    The agent searches BugReplay for the trial account's sessions, retrieves error counts and page paths, and writes a friction summary to CRM notes before the rep opens HubSpot.

  • Marketing
    20 min / week
    Landing page error checking is skipped

    Marketing teams rarely check BugReplay for campaign landing page errors — JavaScript failures silently reduce conversions until a developer notices or a customer complains.

    Marketing Agent
    0 min
    Agent monitors campaign pages for errors weekly

    The agent searches sessions on campaign page URLs each week, calculates error rates per page, and posts flagged pages to Slack so issues are caught before budget is wasted.

  • Customer Support
    30 min / week
    Manual bug session triage takes hours

    Support agents open BugReplay, find the customer's session, read the error list, copy the replay URL into Jira, and fill in the ticket description — 20 minutes per session, every time.

    Customer Support Agent
    0 min
    Agent triages sessions into tickets in under 2 minutes

    The agent reads the session errors, creates a pre-filled Jira ticket with replay URL and stack trace, and annotates the session with the ticket key — all without a support agent opening BugReplay.

  • Human Resources
    15 min / week
    Internal tool bugs go unreported

    BugReplay sessions from HR portals and internal tools accumulate unreviewed. Engineers only see internal tool bugs when an employee escalates, which can be weeks after the first recording.

    Human Resources Agent
    0 min
    Agent reviews internal tool sessions and files tickets weekly

    The agent lists sessions from internal HR tool projects each Monday, flags error sessions with Jira tickets, and notifies the IT team — catching internal tool issues before they affect employees.

  • Finance
    20 min / week
    Payment flow errors are found late

    Payment team learns about BugReplay sessions on checkout pages only when a support escalation arrives — by which point the error may have affected multiple transactions.

    Finance Agent
    0 min
    Agent escalates payment errors within about a minute

    The agent monitors sessions on payment pages for network errors, fetches the failing network log, and creates a P1 Jira ticket before any support ticket is raised.

  • Operations
    45 min / week
    No cross-team quality view exists

    Each team has access to their own BugReplay project but no one compiles a cross-team quality picture — engineering leadership has no weekly signal on where session error rates are spiking.

    Operations Agent
    0 min
    Agent delivers cross-project quality digest every week

    The agent lists all projects, pulls session and error counts, and posts a formatted digest to Slack every Monday — giving leadership a complete quality view without anyone building a manual report.

  • Legal
    15 min / week
    GDPR deletion requests are handled manually

    Legal searches BugReplay by hand for sessions linked to a deletion subject, notes each session ID, submits deletion requests one at a time, and logs each action in a spreadsheet — 30 minutes per request.

    Legal Agent
    0 min
    Agent fulfils deletion requests with full audit trail automatically

    The agent searches sessions by user identifier, deletes each one, and logs session IDs and timestamps to the compliance audit sheet in a single automated run.

+ 100s of other BugReplay automations
Average time saved
17 hrs / person / month
Calculator

Calculate what your team saves

Team size
8 people
Hourly rate
$45 / hr
Hours saved / week
20
Hours saved / year
1,000
Annual ROI
$45,000

Based on BugReplay's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.5 hrs / person / week of admin work automated.

Connect

How to plug BugReplay into Actionist

Pick the connection method that suits your environment.

Connect Actionist to BugReplay using your BugReplay API key. The key authenticates all read and write operations — retrieving sessions, fetching error logs, updating statuses, and managing projects.

1
Open My Settings in BugReplay

Log in to BugReplay, click the hamburger menu in the top right, and select My Settings.

2
Reveal and copy your API Key

Click Show API Key to reveal your key. Copy it and treat it like a password — it provides read and write access to your BugReplay account.

3
Paste into Actionist and test

Paste the API key into the field below and click Test Connection. Actionist runs a read-only verification call to confirm the key is valid.

Credentials you'll need
API Key*
BugReplay → Hamburger Menu → My Settings → Show API Key
Actions

15 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

3 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

FAQs

Questions about BugReplay + Actionist

How does Actionist connect to BugReplay?
Go to the Apps tab, find BugReplay, and click Connect. Enter your BugReplay API key — you can find it in BugReplay under the hamburger menu → My Settings → Show API Key. Actionist runs a test read call to verify the key before any actions execute.
What permissions does my BugReplay API key need?
Your API key inherits the permissions of the BugReplay account that generated it. For read operations (listing sessions, fetching recordings, getting project details) a standard user key is sufficient. For write operations like creating annotations or updating bug status, the key must belong to an account with write access to the relevant project.
Can I trigger an action in another app when a new BugReplay session is recorded?
Yes. BugReplay surfaces new session events that Actionist polls for within about a minute of them appearing. A common pattern is: new session recorded in BugReplay → agent creates a Jira ticket with the session URL embedded → posts a Slack message to the engineering channel with a summary of the JavaScript errors captured in the session.
What are the most useful things agents can automate with BugReplay?
The four patterns teams use most: (1) auto-triage — when a new session contains JavaScript exceptions, the agent reads the error details and routes the session to the right engineer or Jira epic; (2) weekly session digest — the agent fetches all sessions from the past 7 days, groups them by project, and posts a ranked summary to Slack; (3) cross-link to QA tools — when a new session is recorded from an automated test run, the agent attaches the BugReplay session URL to the matching test result in your CI system; (4) customer-reported bug workflows — the agent reads a session sent by a user and opens a pre-filled ticket in Linear or GitHub Issues with the network log summary already attached.
Can I combine BugReplay with my project management tool in the same agent task?
Yes. Agents can read a BugReplay session — pulling the session URL, JavaScript error list, and network summary — and in the same task write a Jira issue, a Linear ticket, or a GitHub Issue with all that context already populated. The agent also posts the ticket link back to the BugReplay session as an annotation, so there is a bidirectional link between the recording and the tracked issue.
Does Actionist support BugReplay's integrations with Sentry, Bugsnag, or Papertrail?
Actionist connects to BugReplay via the BugReplay API. If your BugReplay account is configured to pull exception data from Sentry or Bugsnag, that enriched data is available in the session records Actionist reads. You can then cross-reference it with a direct Sentry or Bugsnag connection in the same agent — for example, fetching the full Sentry event after spotting its ID in a BugReplay session.
How do I make sure every test run from Cypress, TestCafe, or WebDriverIO gets tracked in BugReplay?
The BugReplay SDK integrations (Cypress, TestCafe, WDIO) automatically upload a session recording for every test. Actionist then polls BugReplay within about a minute to detect those new sessions and route them into your QA workflow — posting failed-test sessions to Slack, opening tickets for sessions with uncaught exceptions, or updating a test-results spreadsheet with the BugReplay playback link.
Can the agent notify the team on Slack or Telegram when a high-severity bug session is recorded?
Yes. Set up an agent task that polls BugReplay for new sessions within about a minute, evaluates the JavaScript exception count or network error rate, and posts a formatted message to Slack or Telegram when a session crosses your severity threshold. The message can include the session replay URL, the top error message, the browser and OS context, and a link to the auto-created Jira or Linear ticket.
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