Botsonic
#376 most-usedBuild, train, and deploy AI chatbots at scale
Botsonic is an AI chatbot builder by Writesonic that lets you create GPT-4-powered custom chatbots trained on your own data — FAQs, URLs, documents, and knowledge bases — without writing a line of code. Connect it to Actionist and your agents can manage bot knowledge bases, retrieve conversation transcripts, create and update FAQ entries, monitor chatbot performance, and keep chatbot training data fresh automatically.
Eliminates manual work. Agents eliminate the manual cycle of logging into Botsonic to add FAQs, check conversations for leads, update training data after content changes, and maintain starter questions across campaigns — tasks that accumulate across support, marketing, operations, and legal teams.
What your Botsonic agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
Botsonic × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
Resolved ticket auto-populates chatbot FAQ
When the support team resolves a Zendesk ticket and tags it as a new question type, the agent extracts the question and answer, creates a new FAQ entry in Botsonic, and posts a confirmation to the #support-kb Slack channel. Every resolved novel ticket becomes a permanent chatbot improvement within about a minute of resolution.
Time saved for your team — every week, on autopilot
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales150 min / weekManual lead review from chatbot logs
A sales rep logs into Botsonic each morning, scrolls through conversation logs, copies email addresses into HubSpot, and flags buying-intent sessions — a 30-minute daily task with high miss risk.
Sales Agent0 minAgent extracts and routes chatbot leads automaticallyThe Sales Agent retrieves all conversations weekly, identifies contact-sharing sessions, and creates HubSpot records with transcripts attached — leads are in the CRM before the rep's first call.
- Marketing90 min / weekManual chatbot knowledge base updates
The marketing team logs into Botsonic after each campaign launch, manually adds campaign FAQs and starter questions, then has to remember to delete them after the campaign ends.
Marketing Agent0 minAgent keeps chatbot in sync with every campaign automaticallyThe Marketing Agent creates campaign FAQs and starter questions when campaigns launch and removes them when they end — the chatbot always reflects active campaigns without manual intervention.
- Customer Support60 min / weekManual FAQ creation from resolved tickets
Support reps identify novel question types in Zendesk, write up Q&A pairs, log into Botsonic, and manually add each FAQ — one at a time, usually at the end of a shift.
Customer Support Agent0 minAgent converts resolved tickets to FAQs automaticallyThe Support Agent retrieves newly-tagged tickets weekly and creates Botsonic FAQ entries from each — the chatbot learns from every resolved novel question without a single manual step.
- Human Resources120 min / weekManual chatbot setup for each new hire cohort
HR manually creates Botsonic bot instances for each new hire cohort, copies handbook URLs into the training data one by one, and types out onboarding FAQ entries for each new group.
Human Resources Agent0 minAgent provisions personalised onboarding chatbots automaticallyThe HR Agent creates a dedicated Botsonic instance for each cohort, bulk-uploads documentation URLs, and adds top-10 onboarding FAQs — new hires have an AI assistant on day one with no HR manual effort.
- Finance30 min / weekManual bot count and usage review
Finance manually logs into Botsonic monthly to count active bot instances, identify unused ones, and reconcile the list against the plan tier — a task that only happens reactively when the bill arrives.
Finance Agent0 minAgent monitors bot usage and flags cost risks weeklyThe Finance Agent retrieves all bot instances weekly, checks against the plan limit, and flags inactive bots before they inflate the next invoice — proactive cost governance without a single manual dashboard visit.
- Operations180 min / weekManual training data maintenance
Ops manually audits Botsonic training URLs periodically, checks each for 404s, deletes stale sources one by one, and tracks the inventory in a separate spreadsheet — a time-consuming and error-prone process.
Operations Agent0 minAgent automates full training data lifecycle managementThe Operations Agent checks all training URLs weekly, deletes stale sources, reindexes updated content, and maintains the bot inventory register — all without anyone logging into Botsonic.
- Legal90 min / weekManual legal compliance checks on chatbot content
Legal manually reviews Botsonic FAQs against policy documents when a change occurs, identifies outdated entries, deletes them, and recreates them with current wording — a process that can take hours and is often delayed.
Legal Agent0 minAgent keeps chatbot answers legally accurate automaticallyThe Legal Agent audits all FAQs weekly against the current legal register, deletes non-compliant entries, and creates replacement FAQs with current policy wording — compliance is continuous, not reactive.
Calculate what your team saves
Based on Botsonic's typical team usage — the visible tasks plus a few other automations the agent runs: ~3.5 hrs / person / week of admin work automated.
How to plug Botsonic into Actionist
Pick the connection method that suits your environment.
Connect Botsonic to Actionist using your Botsonic API key. Generate one from the Botsonic dashboard under Settings and paste it into Actionist to give the agent access to your bots, conversations, FAQs, and training data.
Log in to your Botsonic account at app.writesonic.com and navigate to your chatbot's Settings panel.
In the Settings panel, find the API section and copy your API key. Treat it like a password — store it in a secrets manager.
In the Actionist Apps tab, find Botsonic, paste your API key, and click Test connection. The agent runs a read-only check to confirm the handshake.
16 actions your agent can call
Read and write operations available to your Actionist agent.