Z

ZenMaid

· #356 most-used

Schedule, dispatch, and grow your maid service — automated

CRMProjectsFinanceHRSchedulingAutomationPayments

ZenMaid is scheduling and operations software built specifically for residential maid service businesses. It handles appointment scheduling, recurring service management, customer records, GPS clock-in, invoicing, and payroll — all in one place built for cleaning teams of 2 to 100+. Connect it to Actionist and your agents can create customers and bookings from any web form or CRM, react to appointment status changes within about a minute, sync every paid invoice to your accounting software, onboard new cleaners from your hiring spreadsheet, and launch win-back sequences the moment a recurring client cancels — without the office manager touching ZenMaid manually for any of it.

Average time saved
9 hours
per person · per month
≈ 1 workdays back

Eliminates manual work. Agents eliminate the manual cycle of copying lead details into ZenMaid, sending post-clean notifications and review requests by hand, and reconciling payments and payroll between ZenMaid and accounting tools.

Schedule

What your ZenMaid agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Agents
TueThu
Tue
Wed
Thu
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
Multi-app workflows

ZenMaid × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
7Apps spanned
~17 hrsSaved / week
6Personas served
For operations
Featured5 apps

Cancellation triggers MRR update and win-back sequence

When a recurring cleaning contract is cancelled in ZenMaid, the agent updates the CRM, subtracts the MRR from the forecast sheet, alerts the owner via Slack with the revenue impact, and queues a win-back email for 24 hours later — all within about a minute of the cancellation, before the owner is even aware it happened.

~2 hrs

Time saved for your team — every week, on autopilot

The flow
Trigger·When a recurring service is cancelled in ZenMaid
Result
Update CRM contact status to Churned and log cancellation dateSubtract MRR from the monthly revenue forecast sheetPost cancellation alert to #operations with MRR impactQueue win-back email for 24 hours after cancellation
The win
Saved per run
25 min
Runs / week
~4×
No cancellation goes unnoticed or un-followed-up
Driven byOperations Agent
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    40 min / week
    Manual lead-to-booking entry

    The office manager copies the lead's details from the email or form, opens ZenMaid, types the customer record, creates the booking separately, then emails a confirmation — 10 minutes per new lead.

    Sales Agent
    0 min
    Agent converts every web lead to a ZenMaid booking instantly

    When a quote form is submitted, the agent creates the customer record and booking in ZenMaid and sends a confirmation email before the prospect's browser tab closes.

  • Marketing
    75 min / week
    Manual post-clean review outreach

    The office manager checks the ZenMaid calendar at end of day, exports today's completions, and sends review request emails one by one — 15 minutes each weekday.

    Marketing Agent
    0 min
    Agent sends review requests after every completed clean

    Within about a minute of an appointment being marked Completed in ZenMaid, the Marketing Agent queues a review request email for the customer — no list management or manual sends needed.

  • Customer Support
    35 min / week
    Manual customer status notifications

    Each rescheduled or cancelled appointment requires the office manager to call or email the customer individually — 5 minutes per change, every change, every day.

    Customer Support Agent
    0 min
    Agent notifies customers of status changes within about a minute

    When an appointment is rescheduled or cancelled in ZenMaid, the Support Agent sends the customer an updated confirmation automatically — the customer knows before the cleaner knows.

  • Human Resources
    20 min / week
    Manual cleaner onboarding in ZenMaid

    HR copies each new hire's details from the hiring sheet into ZenMaid manually — name, email, pay type, rate, and permissions entered field by field — 15 minutes per new cleaner.

    Human Resources Agent
    0 min
    Agent creates ZenMaid cleaner records from the hiring sheet

    When a new hire is confirmed in the hiring pipeline, the HR Agent creates their ZenMaid cleaner record with pay type and permissions set — the cleaner is schedulable on day one without the office manager doing manual setup.

  • Finance
    56 min / week
    Manual payment recording and receipt sending

    The office manager checks ZenMaid for paid invoices, manually enters each payment in QuickBooks, and sends the customer a receipt via email — 8 minutes per payment, every time.

    Finance Agent
    0 min
    Agent syncs payments to QuickBooks and sends receipts automatically

    When a ZenMaid invoice is paid, the Finance Agent records the payment in QuickBooks Online, logs revenue to the daily sheet, and sends the customer a receipt — all within about a minute.

  • Operations
    75 min / week
    Manual weekly route sheet prep

    The manager exports appointments from ZenMaid, manually sorts by cleaner and territory in a spreadsheet, builds each route sheet, and shares individually — 60-90 minutes every Monday morning.

    Operations Agent
    0 min
    Agent builds route sheets and dispatch summaries every Monday

    Every Monday at 9 AM the Operations Agent reads the week's ZenMaid schedule, builds a route sheet per cleaner in Google Sheets, and posts the full dispatch plan to Slack — no manual spreadsheet work.

  • Legal
    20 min / week
    Manual service agreement tracking

    The office manager reviews new recurring contracts by hand each week, checks the file folder for signed agreements, and follows up by email on gaps — 20 minutes per week when done diligently, often skipped.

    Legal Agent
    0 min
    Agent audits service agreements for all new recurring contracts

    Every Tuesday the Legal Agent checks all new recurring ZenMaid contracts against signed agreements on file and flags any gaps to the office manager before the next clean runs.

+ 100s of other ZenMaid automations
Average time saved
32 hrs / person / month
Calculator

Calculate what your team saves

Team size
5 people
Hourly rate
$75 / hr
Hours saved / week
11
Hours saved / year
550
Annual ROI
$41,250

Based on ZenMaid's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.2 hrs / person / week of admin work automated.

Connect

How to plug ZenMaid into Actionist

Pick the connection method that suits your environment.

Connect ZenMaid to Actionist with your account API key. Generate it once in ZenMaid Settings and paste it here — Actionist uses it to create appointments, bookings, cleaners, and customers, and to receive webhook events from ZenMaid.

1
Open ZenMaid Settings

Log in to your ZenMaid account and go to Settings → Integrations. Locate the API section and generate an API key.

2
Copy your API key

Copy the generated API key. Treat it like a password — do not share it in plain text.

3
Paste into Actionist and test

Paste the API key into the connection field in Actionist and click Test connection. Actionist will verify the key with a read call before any agent tasks run.

Credentials you'll need
API key*
ZenMaid → Settings → Integrations → API Key
Actions

15 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

7 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

FAQs

Questions about ZenMaid + Actionist

How does Actionist connect to ZenMaid?
Go to the Apps tab in Actionist, find ZenMaid, and click Connect. ZenMaid connects via API key — log in to your ZenMaid account, navigate to Settings, generate an API key, and paste it into the connection field. Actionist runs a read-only verification call before any agent tasks run to confirm the handshake is valid.
Can Actionist both read from and write to ZenMaid?
Yes. The four write actions — Create Appointment, Create Booking, Create Cleaner, and Create Customer — are complemented by eleven webhook-based triggers that fire within about a minute of events in ZenMaid: new contacts, booking submissions, appointment status changes, service creation or modification, invoice creation, and invoice payment. Most useful automations combine a trigger from one app with a write into ZenMaid, or vice versa.
What are the most common things agents do with ZenMaid?
The most impactful patterns are: (1) lead capture — when a new lead arrives from a web form or CRM, the agent creates the customer record and a booking in ZenMaid automatically; (2) status broadcasting — when an appointment status updates in ZenMaid, the agent posts the change to Slack, sends a customer SMS, or updates a Google Sheet; (3) payroll prep — when recurring services are created or updated, the agent logs hours and rates to a payroll spreadsheet; (4) invoice follow-up — when an invoice is created, the agent queues a payment reminder email for 48 hours later.
Can I automatically follow up with customers who cancel a recurring cleaning?
Yes. Actionist can watch for the Recurring Service Cancelled trigger in ZenMaid and immediately fire a win-back sequence: log the cancellation in your CRM, alert the owner via Slack, and queue a personalised follow-up email for 24 hours later. Combining ZenMaid with a CRM or email app means no cancellation goes unnoticed or un-followed-up.
Can agents automate cleaner onboarding and payroll setup in ZenMaid?
The Create Cleaner action accepts pay type (hourly, flat rate, variable rate, or revenue share), pay rate, man-hour cost, birthday, hire date, and whether the cleaner can self-log their time. Connect ZenMaid to an HR app or Google Sheets and the agent can create the cleaner record in ZenMaid and log the same payroll details elsewhere in one scheduled agent task — no double entry.
Why doesn't the Booking Created trigger fire for appointments I add manually?
The Booking Created trigger in ZenMaid fires only for bookings submitted through the ZenMaid online Booking Form — not for appointments created manually in the calendar. If you need to act on every new appointment regardless of source, use the One-Time Service Created or Recurring Service Created triggers, which fire for all service creation events.
Can I sync ZenMaid invoice payments to my accounting software automatically?
Yes. When the Invoice Paid trigger fires in ZenMaid, the agent can write a payment record to QuickBooks Online or a Google Sheet, send a thank-you message to the customer, and mark the job complete in your project tracker — all within about a minute of the payment being recorded. This keeps your financial records and customer communications in sync without manual data transfer after every cleaning.
Is ZenMaid the right tool for my cleaning business size and type?
ZenMaid is purpose-built for residential and small commercial cleaning businesses — the kind that runs 5 to 100+ cleaners on recurring weekly or bi-weekly schedules. It is not general field-service or enterprise facilities-management software. If your team runs one-off jobs occasionally alongside recurring contracts, ZenMaid's one-time and recurring service distinction maps well. For very large commercial operations with complex dispatch, you may find its feature set focused rather than comprehensive.