Actionist·VideoAsk
VideoAsk

VideoAsk

· #294 most-used

Turn every conversation into a video — then automate what happens next

SalesMarketingCommunicationHRFormsMeetings & VideoLead Generation

VideoAsk is an interactive video platform by Typeform that lets businesses have meaningful, personal conversations at scale — through video forms, async interviews, AI video chatbots, and live calls. Respondents reply by video, audio, or text; their answers are transcribed automatically and organized for follow-up. Connect VideoAsk to Actionist and your agents can enroll contacts into video sequences the moment they arrive in your CRM, route response transcriptions to support tickets or hiring records, trigger follow-up workflows when a prospect replies, and keep your VideoAsk contact list synchronized with every downstream tool — all without anyone opening the VideoAsk dashboard.

Try VideoAsk with ActionistVisit VideoAsk
Average time saved
7 hours
per person · per month
≈ 1 workdays back

Eliminates manual work. Agents eliminate the manual cycle of watching video responses, transcribing them, creating CRM records, enrolling contacts in videoask flows, and building cross-team engagement reports by hand.

Schedule

What your VideoAsk agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Agents
Tue–Thu
Tue
Wed
Thu
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
Multi-app workflows

VideoAsk × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
7Apps spanned
~24 hrsSaved / week
6Personas served
For sales
Featured3 apps

Video lead qualified and in CRM before the rep sees their Slack

When a prospect submits a lead-gen videoask and the transcription is ready, the agent reads the response text, creates a HubSpot contact and deal pre-tagged with the videoask source, assigns it to the right rep, and posts a Slack summary with the transcript excerpt — the rep has full video context before they even open their browser.

~6 hrs

Time saved for your team — every week, on autopilot

The flow
Trigger·When a prospect responds to the lead-gen videoask
Trigger
Step 1
VideoAsk
New Response from respondent triggers when transcription is ready
read
Step 2
VideoAsk
Retrieve the full response transcript
write
Step 3
HubSpot
Create or update contact with lead details from transcript
write
Step 4
HubSpot
Create deal with lead source tagged as VideoAsk and assign to rep
write
Step 5
Slack
Post lead summary with transcript excerpt to #new-leads channel
Result
Create or update contact with lead details from transcriptCreate deal with lead source tagged as VideoAsk and assign to repPost lead summary with transcript excerpt to #new-leads channel
The win
Saved per run
12 min
Runs / week
~30×
Every lead arrives in HubSpot with full video context attached
Driven bySales Agent
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    50 min / week
    Manual video review and lead entry

    Reps watch each video response, manually type lead details into HubSpot, and copy-paste the transcript into the deal record — 10 minutes per lead response, every time.

    Sales Agent
    0 min
    Agent qualifies and routes video leads within a minute

    When a prospect's videoask response transcription is ready, the agent creates a HubSpot contact, assigns the deal to the right rep, and posts a Slack summary — the rep has full context before the minute is up.

  • Marketing
    20 min / week
    Manual videoask enrollment after close

    The marketing or CS team manually adds each new customer to VideoAsk after a deal closes, then selects the right videoask flow and clicks send — adding 5 minutes per customer to the post-close process.

    Marketing Agent
    0 min
    Agent enrolls CRM contacts in video flows automatically

    When a deal closes, the agent creates the contact in VideoAsk and enrolls them in the NPS videoask within minutes — 100% of closed deals receive a video follow-up without any team action.

  • Customer Support
    40 min / week
    Manual video-to-ticket transcription

    Support agents watch each customer video, manually transcribe the issue into a Zendesk ticket, then send the customer a separate acknowledgment email — 8 minutes per video support request.

    Customer Support Agent
    0 min
    Agent creates support ticket from video in under 90 seconds

    When a customer submits a support videoask, the agent creates a Zendesk ticket pre-loaded with the transcript and sends the customer a reply confirmation — all before a human reads the ticket.

  • Human Resources
    30 min / week
    HR watches and summarizes each interview video

    The HR coordinator watches each candidate video, writes a transcript summary, and manually posts it to the hiring manager — 15 minutes of coordinator time per candidate interview submitted.

    Human Resources Agent
    0 min
    Agent delivers interview transcripts to hiring manager instantly

    When a candidate submits their async interview, the agent extracts transcript highlights and posts them to the #hiring channel within about a minute — hiring managers review text summaries, not raw videos.

  • Finance
    10 min / week
    Manual SaaS plan monitoring

    Finance manually logs into the VideoAsk dashboard to check plan usage at the end of each billing cycle, often discovering overage charges after they have already been invoiced.

    Finance Agent
    0 min
    Agent monitors VideoAsk plan usage and flags overage risk

    The finance agent checks VideoAsk organization plan usage weekly and creates a review task if API usage is within 20% of the limit — preventing surprise overage charges before the billing date.

  • Operations
    60 min / week
    Manual cross-system reconciliation

    Ops manually exports VideoAsk contacts and responses, compares them against CRM data in a spreadsheet, and builds the weekly engagement report by hand — 60 minutes of admin time every Friday.

    Operations Agent
    0 min
    Agent keeps the VideoAsk inventory and CRM in sync weekly

    The operations agent lists all videoasks and contacts, reconciles them against the CRM, and posts an engagement report every Friday — without anyone opening a dashboard or building a spreadsheet.

  • Legal
    15 min / week
    Manual GDPR contact deletion

    Legal manually logs into VideoAsk, searches for the data subject by email, confirms the contact, deletes it, and pastes a confirmation note into the compliance tracker — 15 minutes per request, with no automated audit trail.

    Legal Agent
    0 min
    Agent processes GDPR erasure requests in under 2 minutes

    The legal agent finds the subject's VideoAsk contact, confirms identity, deletes the record, and logs the erasure with a timestamp — the full GDPR-compliant cycle completes automatically with a full audit trail.

+ 100s of other VideoAsk automations
Average time saved
23 hrs / person / month
Calculator

Calculate what your team saves

Team size
5 people
Hourly rate
$75 / hr
Hours saved / week
9
Hours saved / year
450
Annual ROI
$33,750

Based on VideoAsk's typical team usage — the visible tasks plus a few other automations the agent runs: ~1.8 hrs / person / week of admin work automated.

Connect

How to plug VideoAsk into Actionist

Pick the connection method that suits your environment.

Connect VideoAsk using a personal API token — the standard method for accessing the VideoAsk API to create contacts, retrieve responses, and listen for webhook events.

1
Open VideoAsk API Settings

Log in to VideoAsk, go to Settings → Integrations → API. Click Generate API token to create a personal access token.

2
Copy your API token

Copy the generated API token. Treat it like a password — store it in a secrets manager, not in plain text.

3
Paste into Actionist and test

Paste the token into the API Key field in Actionist and click Test connection. Actionist runs a read-only organization lookup to confirm the handshake.

Credentials you'll need
API Key*
VideoAsk account → Settings → Integrations → API → Generate API token
Actions

14 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

5 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

FAQs

Questions about VideoAsk + Actionist

How does Actionist connect to VideoAsk?
Go to the Apps tab in Actionist, find VideoAsk, and click Connect. The recommended path is API key — you generate a personal API token from your VideoAsk account settings and paste it into Actionist. Actionist then runs a read-only test call to confirm the handshake before any actions execute. Once connected, your agent can create contacts, respond to submissions, and listen for new responses across all your videoasks.
How quickly does Actionist detect when someone responds to my videoask?
For trigger-based workflows that listen for new responses or replies, VideoAsk's webhook system fires events to Actionist within about a minute of the event occurring. The three supported webhook events are: a new response from a respondent (transcription ready), a new reply from the videoask creator to a respondent, and a new response from a respondent to a creator's reply. Actionist registers the webhook endpoint automatically when you activate a trigger — you do not need to configure the VideoAsk webhook settings manually.
Can I combine VideoAsk with other apps in the same Actionist workflow?
Yes. VideoAsk is most powerful when paired with the CRM, email, or helpdesk tools where your team actually manages contacts. Common combinations include: create a HubSpot contact the moment someone responds to a lead-gen videoask; push VideoAsk response transcriptions into a Google Sheets tracker for the sales team; send a Slack notification to the hiring manager when a candidate submits an async video interview; or trigger a Notion task when a customer leaves video feedback. Any of Actionist's 200+ connected apps can be used before or after VideoAsk in the same agent workflow.
What are the most common things agents automate with VideoAsk?
The most common use cases teams automate through Actionist: (1) Lead qualification — a respondent submits a videoask → agent reads the transcription, scores the lead, creates a CRM contact, and assigns a sales rep; (2) Candidate screening — async interview responses trigger a Slack alert to the hiring manager with the transcription pre-loaded; (3) Customer feedback routing — NPS video responses are tagged by sentiment and routed to support or product queues; (4) Onboarding check-ins — the agent creates new contacts in a drip videoask sequence when a new customer is added to the CRM; (5) Testimonial collection — high-NPS respondents are added to a follow-up videoask requesting a recorded testimonial.
What is the difference between the two contact creation methods in Actionist?
Actionist exposes two contact creation methods. 'Create a Contact in VideoAsk (Recommended)' adds the contact directly to your VideoAsk organization-level contact list — the contact exists independently of any single videoask and can be enrolled in multiple videoask flows. 'Create a Contact in a Videoask (OLD)' is a legacy method that links the contact to a specific videoask only. For most workflows, use the Recommended method so contacts are reusable across your entire VideoAsk account. Both methods accept email (required), name, and phone number.
When is the response transcript available in Actionist after someone records a video?
VideoAsk responses are transcribed server-side by VideoAsk before the webhook fires. The 'New Response (From a Respondent)' trigger fires only once the transcription is complete — typically within about a minute of the respondent submitting, depending on the length of the video. If you need to act on the raw submission before transcription is ready, that is not directly supported through the standard webhook path. Plan your workflows with the expectation that the transcript-complete event is the entry point, not the raw video submission.
Which VideoAsk answer types work with Actionist triggers?
VideoAsk supports nine answer types: video, audio, text, multiple choice, contact form, NPS, appointment scheduling, payment collection, and redirect. When a respondent submits any of these, the response data — including any transcription for video/audio answers — flows through the webhook payload that triggers your Actionist agent. The agent receives the respondent's contact details, the question, and the answer content, regardless of which answer type they chose.
Can Actionist update or read existing VideoAsk contacts and responses?
Actionist cannot directly delete, update, or retrieve existing contacts and responses via the VideoAsk API in the current integration — the supported write operations are creating contacts and making API requests via the generic API Request action. If you need to update a contact's data, the recommended approach is to use the API Request (Beta) action with the appropriate VideoAsk REST endpoint and your credentials. For reading back response data programmatically, use the same API Request action pointed at the VideoAsk Responses API.