Twist
· #335 most-usedThread async team communication into structured, searchable channels
Twist is Doist's async-first team communication platform built around threaded channels — structured conversations with titles, bodies, and replies rather than endless chat streams. Every discussion lives in a permanent, searchable thread, making it ideal for distributed teams that need to think before they type. Connect Twist to Actionist and your agents can open threads when deals close, post weekly status digests, triage escalation channels, manage channel hygiene, send targeted DMs, and build complete async communication workflows — all without anyone writing the update by hand.
Eliminates manual work. Agents eliminate the manual cycle of writing deal and project update threads, posting weekly status digests, setting up onboarding channels, and routing escalation notices across the team.
What your Twist agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
Twist × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
Project close: archive Twist channel and log decisions to Notion
When a project is marked complete in Asana, the agent reads the full thread history from the project's Twist channel, writes a structured decision log to a Notion archive page, archives the Twist channel, and posts a completion notice to #operations with the archive link. Project knowledge is preserved and the workspace stays clean without any manual steps.
Time saved for your team — every week, on autopilot
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales20 min / weekManual deal update posted to chat after the call
Reps write a Slack message or email to announce each closed deal and then separately update Notion — context is scattered and wins sometimes go unannounced until the weekly call.
Sales Agent0 minAgent opens a deal thread instantly on every closeWhen a deal closes in HubSpot, the agent posts a structured win thread in Twist's #deals channel with context and onboarding next steps — creating an async record before the rep finishes the call.
- Marketing45 min / weekWeekly content planning meeting or email round-trip
The marketing team meets each Tuesday to walk through the content calendar, or sends emails requesting plan approval — consuming 45-60 minutes of synchronous time for a communication that could be async.
Marketing Agent0 minAgent posts the content calendar thread every TuesdayEvery Tuesday at 8:30 AM, the agent creates a structured content calendar thread in #content so the team can async-comment on the week's plan without attending a planning meeting.
- Customer Support20 min / weekManual escalation post after reading the ticket
Support agents manually post to the escalation channel after reading the ticket, often with missing context — the delay and inconsistency cost resolution time on the most critical tickets.
Customer Support Agent0 minAgent opens an escalation thread within about a minuteWhen a high-priority ticket fires in Zendesk, the agent creates an escalation thread in Twist's #escalations channel with customer tier and context — the team can respond async without anyone manually alerting the channel.
- Human Resources30 min / weekManual onboarding channel creation and welcome message
HR manually creates a Twist channel, writes the first-week agenda, and DMs the hiring manager for each new hire — a 20-30 minute task per person that must be repeated for every cohort.
Human Resources Agent0 minAgent creates the onboarding channel and thread before day oneWhen a new hire is added to the tracker, the agent creates a private Twist onboarding channel and posts the first-week agenda thread automatically — the hire arrives to a prepared async workspace.
- Finance40 min / weekManual weekly budget email compiled from the finance system
Finance manually pulls numbers from the accounting tool, formats them into an email or spreadsheet, and sends the weekly budget status to distribution lists — a 30-45 minute task every Friday.
Finance Agent0 minAgent posts the budget status thread every FridayEvery Friday at 8 AM, the agent compiles spend, pending approvals, and remaining budget by cost center into a structured thread in #finance — replacing the weekly budget status email.
- Operations60 min / weekMonday all-hands meeting or manual status update
Operations manually writes the company status update and either holds a 30-minute all-hands call or composes a long email that most of the company reads late — both options waste time and delay the team's start.
Operations Agent0 minAgent posts the Monday company status thread before 10 AMEvery Monday morning, the agent compiles cross-team priorities from project management tools and posts a structured company status thread in #general — replacing the synchronous all-hands Monday meeting.
- Legal20 min / weekManually forwarding contract and booking review time
Legal teams manually forward contracts by email, book calendar time, and create tracking rows in spreadsheets for each incoming contract — a 20-minute administrative cycle per contract.
Legal Agent0 minAgent creates a contract review thread and blocks calendar timeWhen a contract arrives in Google Drive, the agent creates a review thread in #legal, DMs the reviewer, and blocks calendar time before the deadline — the review is set up without anyone reading the forwarding email.
Calculate what your team saves
Based on Twist's typical team usage — the visible tasks plus a few other automations the agent runs: ~1.8 hrs / person / week of admin work automated.
How to plug Twist into Actionist
Pick the connection method that suits your environment.
Connect Twist via OAuth 2 — the only supported authentication method for third-party integrations. Actionist opens a Twist authorization window and requests the permissions needed to read and write your workspace content.
Find Twist in the Apps library and click Connect. OAuth 2 is the only supported connection method.
A Twist authorization window opens. Log in with your Twist account and grant Actionist permission to read and write your channels, threads, and messages.
Actionist runs a lightweight test call to confirm the handshake. Your agents can now read and write Twist channels, threads, and comments.
18 actions your agent can call
Read and write operations available to your Actionist agent.
0 events your agent can react to
Events your agent watches for, and the actions it kicks off in response.