Twist

Twist

· #335 most-used

Thread async team communication into structured, searchable channels

CommunicationProductivityProjectsAutomationMeetings & Video

Twist is Doist's async-first team communication platform built around threaded channels — structured conversations with titles, bodies, and replies rather than endless chat streams. Every discussion lives in a permanent, searchable thread, making it ideal for distributed teams that need to think before they type. Connect Twist to Actionist and your agents can open threads when deals close, post weekly status digests, triage escalation channels, manage channel hygiene, send targeted DMs, and build complete async communication workflows — all without anyone writing the update by hand.

Average time saved
7 hours
per person · per month
≈ 1 workdays back

Eliminates manual work. Agents eliminate the manual cycle of writing deal and project update threads, posting weekly status digests, setting up onboarding channels, and routing escalation notices across the team.

Schedule

What your Twist agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Agents
TueThu
Tue
Wed
Thu
7a
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10a
11a
12p
1p
2p
3p
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Multi-app workflows

Twist × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
9Apps spanned
~13 hrsSaved / week
6Personas served
For operations
Featured4 apps

Project close: archive Twist channel and log decisions to Notion

When a project is marked complete in Asana, the agent reads the full thread history from the project's Twist channel, writes a structured decision log to a Notion archive page, archives the Twist channel, and posts a completion notice to #operations with the archive link. Project knowledge is preserved and the workspace stays clean without any manual steps.

~3 hrs

Time saved for your team — every week, on autopilot

The flow
Trigger·When a project is marked complete in Asana
Result
Write thread summary and decision log to project archive pageArchive a channel for the completed projectPost completion notice to #operations with Notion archive link
The win
Saved per run
40 min
Runs / week
~4×
Every completed project leaves a permanent, searchable async record
Driven byOperations Agent
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    20 min / week
    Manual deal update posted to chat after the call

    Reps write a Slack message or email to announce each closed deal and then separately update Notion — context is scattered and wins sometimes go unannounced until the weekly call.

    Sales Agent
    0 min
    Agent opens a deal thread instantly on every close

    When a deal closes in HubSpot, the agent posts a structured win thread in Twist's #deals channel with context and onboarding next steps — creating an async record before the rep finishes the call.

  • Marketing
    45 min / week
    Weekly content planning meeting or email round-trip

    The marketing team meets each Tuesday to walk through the content calendar, or sends emails requesting plan approval — consuming 45-60 minutes of synchronous time for a communication that could be async.

    Marketing Agent
    0 min
    Agent posts the content calendar thread every Tuesday

    Every Tuesday at 8:30 AM, the agent creates a structured content calendar thread in #content so the team can async-comment on the week's plan without attending a planning meeting.

  • Customer Support
    20 min / week
    Manual escalation post after reading the ticket

    Support agents manually post to the escalation channel after reading the ticket, often with missing context — the delay and inconsistency cost resolution time on the most critical tickets.

    Customer Support Agent
    0 min
    Agent opens an escalation thread within about a minute

    When a high-priority ticket fires in Zendesk, the agent creates an escalation thread in Twist's #escalations channel with customer tier and context — the team can respond async without anyone manually alerting the channel.

  • Human Resources
    30 min / week
    Manual onboarding channel creation and welcome message

    HR manually creates a Twist channel, writes the first-week agenda, and DMs the hiring manager for each new hire — a 20-30 minute task per person that must be repeated for every cohort.

    Human Resources Agent
    0 min
    Agent creates the onboarding channel and thread before day one

    When a new hire is added to the tracker, the agent creates a private Twist onboarding channel and posts the first-week agenda thread automatically — the hire arrives to a prepared async workspace.

  • Finance
    40 min / week
    Manual weekly budget email compiled from the finance system

    Finance manually pulls numbers from the accounting tool, formats them into an email or spreadsheet, and sends the weekly budget status to distribution lists — a 30-45 minute task every Friday.

    Finance Agent
    0 min
    Agent posts the budget status thread every Friday

    Every Friday at 8 AM, the agent compiles spend, pending approvals, and remaining budget by cost center into a structured thread in #finance — replacing the weekly budget status email.

  • Operations
    60 min / week
    Monday all-hands meeting or manual status update

    Operations manually writes the company status update and either holds a 30-minute all-hands call or composes a long email that most of the company reads late — both options waste time and delay the team's start.

    Operations Agent
    0 min
    Agent posts the Monday company status thread before 10 AM

    Every Monday morning, the agent compiles cross-team priorities from project management tools and posts a structured company status thread in #general — replacing the synchronous all-hands Monday meeting.

  • Legal
    20 min / week
    Manually forwarding contract and booking review time

    Legal teams manually forward contracts by email, book calendar time, and create tracking rows in spreadsheets for each incoming contract — a 20-minute administrative cycle per contract.

    Legal Agent
    0 min
    Agent creates a contract review thread and blocks calendar time

    When a contract arrives in Google Drive, the agent creates a review thread in #legal, DMs the reviewer, and blocks calendar time before the deadline — the review is set up without anyone reading the forwarding email.

+ 100s of other Twist automations
Average time saved
24 hrs / person / month
Calculator

Calculate what your team saves

Team size
5 people
Hourly rate
$75 / hr
Hours saved / week
9
Hours saved / year
450
Annual ROI
$33,750

Based on Twist's typical team usage — the visible tasks plus a few other automations the agent runs: ~1.8 hrs / person / week of admin work automated.

Connect

How to plug Twist into Actionist

Pick the connection method that suits your environment.

Connect Twist via OAuth 2 — the only supported authentication method for third-party integrations. Actionist opens a Twist authorization window and requests the permissions needed to read and write your workspace content.

1
Open the Apps tab

Find Twist in the Apps library and click Connect. OAuth 2 is the only supported connection method.

2
Authorize in Twist

A Twist authorization window opens. Log in with your Twist account and grant Actionist permission to read and write your channels, threads, and messages.

3
Test the connection

Actionist runs a lightweight test call to confirm the handshake. Your agents can now read and write Twist channels, threads, and comments.

Actions

18 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

0 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

This app has no triggers yet.
FAQs

Questions about Twist + Actionist

How does Actionist connect to Twist?
Go to the Apps tab, find Twist, and click Connect. Actionist uses OAuth 2 — you will be redirected to Twist, prompted to log in and grant Actionist permission to read and write your workspace channels, threads, and messages. Once you approve, Actionist completes the handshake and runs a lightweight test call to confirm the connection before any agent actions run.
Does Actionist connect to Twist via OAuth or an API key?
Twist uses OAuth 2 as its sole supported authentication method for third-party integrations. There is no personal API token flow for external apps — you must go through the OAuth consent screen. If you are connecting a team workspace, make sure you have at least member-level access to the channels you want the agent to read or write. Agents that need to post threads or comments require write permission on the target channel.
Can I combine Twist with other apps in the same workflow?
Yes. Any Actionist workflow can read from or write to Twist alongside any other connected app. Common patterns: post a thread in a Twist channel when a deal closes in your CRM; create a comment when a GitHub PR is reviewed; or read all comments on a thread to compile a weekly digest and push it to Notion. Since Twist has no native trigger events in this integration, agent tasks are scheduled or triggered by events in the other app, then act on Twist.
What is the difference between a channel, a thread, and a comment in Twist?
Twist's API distinguishes three message surfaces: channels (topic-based containers), threads (individual conversations inside a channel, each with a title and body), and comments (replies to a thread). Actionist agents can read or write all three. A channel is a long-lived topic space; a thread is a single focused discussion item; a comment is a reply to that thread. Direct messages (conversations) are a separate surface — Actionist supports reading and posting within DM conversations too.
Can Actionist trigger a workflow when a new thread is posted in Twist?
Twist does not expose outbound webhook triggers in its current third-party integration model, so Actionist cannot start an agent run the moment a new thread or comment appears in Twist. Instead, set up a scheduled agent task that polls Twist on a cadence — for example every 15 minutes — compares against a stored state, and fires downstream actions when new items are detected. This polling approach covers most team notification use cases without native webhooks.
Can an agent automatically post a thread or reply in a Twist channel?
Yes. The Create a new thread in a channel action accepts a channel ID, a thread title, a body, and optional attachment references. The agent can compose thread content from any upstream data — a CRM record, a spreadsheet row, an AI-generated summary — and post it directly to the designated Twist channel. The Create a new comment to a thread action does the same for replies, given a thread ID.
How do I build a weekly digest of Twist activity across a channel?
Use Get all threads with appropriate filters, then call Get all comments for each thread of interest. The agent can compare response timestamps against a stored watermark to identify activity since the last check. For a weekly digest use case, schedule the agent to run Friday afternoon — it aggregates thread titles, comment counts, and last-updated timestamps into a structured summary and writes it to Notion or posts it as a new thread.
What makes Twist different from Slack for agent automation purposes?
Twist is built around asynchronous, long-form communication — threads have titles and structured bodies, not just freeform chat messages. This makes it ideal for agents that need to post substantive updates, decisions, or summaries with context. When your team uses Twist for async project discussions, connecting Actionist means those structured threads can be auto-generated from project management events, enriched with CRM data, and archived to your documentation system without anyone writing the update by hand.