Ticket Tailor

Retrieve a paginated list of events in your box office, filterable by status, date range, or search term.

Fetch full details for a single event including name, description, dates, capacity, ticket types, and current sales figures.

Create a new recurring event series in the box office, defining the series name, description, ticket types, and scheduling parameters.

Update the name, description, status, or ticket type configuration of an existing event series.

Add a new occurrence (date/time slot) to an existing event series with its own capacity, start time, and end time.

Retrieve a filtered list of orders for a specific event or across the entire box office, including buyer details, ticket quantities, and payment status.

Fetch full details for a single order including buyer name, email, ticket types purchased, payment status, and any custom form responses.

Update mutable fields on an existing order such as buyer contact details or custom form answers.

Retrieve all issued tickets for a specific event or order, including ticket ID, type, holder name, and check-in status.

Programmatically issue a ticket for a specific event occurrence and ticket type, attaching it to an order and triggering delivery to the buyer.

Invalidate a specific issued ticket so it can no longer be scanned for entry at the event.

Create a new percentage or fixed-amount discount code for a specific event or across the box office.

Retrieve all discount codes configured for the box office, including usage counts and expiry details.

Retrieve the list of people who have joined the waitlist for a sold-out event occurrence.

Retrieve the check-in log for an event occurrence, showing which tickets have been scanned and when.

Record a manual check-in or check-out for a specific issued ticket — useful for integrating with third-party access control systems.

Retrieve all issued memberships, filterable by type, status, and date range.

Fetch full details for a specific voucher including value, usage count, and expiry date.

Create a monetary voucher that can be applied by buyers at checkout to reduce the order total.

Fetch full details for a single issued membership including member name, email, type, status, start date, and expiry date.

Fetch full details for a specific discount code including type, value, usage count, and applicable events.

Mark an order that was placed with an offline payment method as paid, triggering ticket issuance to the buyer.

Fires within about a minute of a new order being placed in the box office, giving downstream systems a hook to act on every purchase.

Fires within about a minute of any change to an existing order, including status changes, refunds, and contact detail updates.

Fires within about a minute of a ticket being issued, whether through online checkout, manual issuance, or API creation.

Fires within about a minute of a ticket being updated — including check-in events and status changes.

Fires within about a minute of a new event being created in the box office.

Fires within about a minute of someone joining the waitlist for a sold-out event occurrence.

Fires within about a minute of any field on an event being updated, including date, venue, capacity, or status changes.

Fires within about a minute of an event being deleted from the box office.