SOLAPI
· #351 most-usedSend KakaoTalk, SMS, and RCS messages and automate CRM workflows across Korea's top channels
SOLAPI is South Korea's leading cloud messaging API platform — combining SMS, LMS, MMS, KakaoTalk AlimTalk and FriendTalk, and RCS Rich Communication Services in a single API, with a built-in CRM for tracking contacts, events, and customer records. Connect SOLAPI to Actionist and your agents can send any message type across any Korean channel, react to commerce events and delivery reports within about a minute, maintain CRM records and activities automatically, and orchestrate full customer communication sequences — without anyone touching the SOLAPI console.
Eliminates manual work. Agents eliminate the manual cycle of sending individual KakaoTalk and SMS messages, logging CRM activities after every send, and monitoring bulk delivery reports by hand.
What your SOLAPI agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
SOLAPI × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
New lead lands in CRM and receives first-touch AlimTalk in seconds
When a new lead row appears in the Google Sheets pipeline tracker, the agent creates a SOLAPI CRM record, adds them to the address book, sends a personalised first-touch KakaoTalk AlimTalk using the welcome template, logs the send as a CRM activity, and alerts the #sales-inbound Slack channel — all before a rep sees the notification.
Time saved for your team — every week, on autopilot
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales25 min / weekManual lead response and CRM entry
Reps manually log new leads in the CRM, draft and send individual welcome messages, and often respond hours after the lead arrives — by which time intent has cooled.
Sales Agent0 minAgent sends personalised AlimTalk to every new lead in secondsWhen a new lead enters the pipeline, the agent creates a CRM record and sends the welcome AlimTalk within about a minute — the prospect hears from the company before the rep sees the notification.
- Marketing90 min / weekManual segment export and campaign send
The marketing team exports customer lists from the CRM, imports them into SOLAPI, builds the segment manually, and sends the campaign — a process that takes hours and introduces data-freshness lag.
Marketing Agent0 minAgent segments and sends campaigns based on CRM event dataThe agent reads CRM event summaries to build precise segments and sends the right KakaoTalk brand message to each segment automatically — no manual list exports or platform switching needed.
- Customer Support30 min / weekManual transactional message dispatch
Support agents manually send confirmation messages after purchases and resolutions — often delayed, inconsistently worded, and dependent on whoever is on shift at the time.
Customer Support Agent0 minAgent sends order confirmations and post-sale messages automaticallyEvery purchase, refund, or support resolution triggers the right AlimTalk template within about a minute. The customer is never left wondering whether their order was received.
- Human Resources20 min / weekManual onboarding message preparation
HR manually prepares welcome messages for each new hire, copies in the right template, sends them individually, and manually creates follow-up reminders in the calendar — 20 minutes per hire.
Human Resources Agent0 minAgent sends onboarding AlimTalks and schedules CRM check-ins on Day 1When a new hire row appears in the roster, the agent sends the Day 1 welcome AlimTalk and schedules check-in events automatically — the new hire is welcomed before HR's morning meeting.
- Finance35 min / weekManual invoice chasing by email and call
Finance staff manually identify overdue invoices, draft individual chase messages, and track whether they have been sent in a spreadsheet — a repetitive process that slips when the team is busy.
Finance Agent0 minAgent sends RCS and AlimTalk reminders to every overdue invoice automaticallyWhen an invoice goes overdue, the agent immediately sends a rich RCS payment card with a 'Pay Now' button and logs the reminder event — no manual chase required for standard overdue accounts.
- Operations40 min / weekManual bulk send monitoring and retry
The operations team manually checks the SOLAPI console after each bulk send, exports failed recipients, and re-queues the retry — often discovering failures hours after the original send.
Operations Agent0 minAgent monitors delivery rates and retries failed sends within minutesAfter every bulk send, the agent reads the group report, posts the delivery rate to Slack, and automatically retries failed recipients — the team knows send health without watching the SOLAPI dashboard.
- Legal20 min / weekManual consent and opt-out record-keeping
The legal team manually tracks consent events in a spreadsheet, sends opt-out acknowledgements by email, and compiles audit evidence on request — a labour-intensive process with gaps under pressure.
Legal Agent0 minAgent logs consent confirmations and opt-outs with full audit trailEvery consent grant and opt-out triggers an AlimTalk confirmation and a timestamped CRM activity log — legal can demonstrate per-contact notification compliance without manual records.
Calculate what your team saves
Based on SOLAPI's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.5 hrs / person / week of admin work automated.
How to plug SOLAPI into Actionist
Pick the connection method that suits your environment.
The fastest way to connect SOLAPI. Authorise via OAuth and the agent gains access to your messaging channels and CRM — no API keys to paste or manage.
Find SOLAPI in the Apps library and click Connect. OAuth is the recommended method.
A SOLAPI authorisation window opens — log in with your SOLAPI account and grant Actionist permission to read and send messages and access your CRM. The handshake completes in under 10 seconds.
Actionist runs a read-only test call to confirm the connection is live. You are ready to start building agent tasks.
15 actions your agent can call
Read and write operations available to your Actionist agent.
9 events your agent can react to
Events your agent watches for, and the actions it kicks off in response.