Smarter Contact

Smarter Contact

· #439 most-used

Close more deals with AI-powered SMS and ringless voicemail outreach

CRMSalesMarketingCommunicationAutomationPhone & SMSLead Generation

Smarter Contact is an AI-powered text and ringless voicemail CRM built for real estate investors, sales professionals, and automotive dealers who need to convert leads at scale. The platform combines mass SMS campaigns, drip sequences, two-way conversational texting, and skip-tracing into a single inbox-centric tool. Connect it to Actionist and your agents can export warm contacts to any downstream CRM the moment a prospect replies, feed inbound lead data into deal trackers, trigger follow-up drip sequences based on CRM status changes, and keep every communication thread in sync across Google Sheets, HubSpot, Salesforce, and beyond — without anyone manually copying contact records between tabs.

Average time saved
14 hours
per person · per month
≈ 2 workdays back

Eliminates manual work. Agents eliminate manual contact exports, copy-paste between Smarter Contact and CRMs, and the repetitive work of checking reply status before scheduling follow-up calls.

Schedule

What your Smarter Contact agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Agents
TueThu
Tue
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Thu
7a
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10a
11a
12p
1p
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6p
Multi-app workflows

Smarter Contact × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
6Apps spanned
~30 hrsSaved / week
4Personas served
For sales
Featured3 apps

Hot SMS reply routes deal to CRM in one step

When a seller texts back with 'yes', 'interested', or 'call me', the Sales Agent detects the keyword via the inbound reply trigger, removes the contact from the active drip, creates a deal in HubSpot with the full conversation thread attached, and posts a Slack alert to the assigned rep — all within a minute of the reply. No lead waits in the inbox while the rep is in another call.

~4 hrs

Time saved for your team — every week, on autopilot

The flow
Trigger·When a contact replies to a Smarter Contact campaign with a positive keyword
Result
Remove contact from active drip campaignCreate deal with conversation thread attachedAlert assigned rep in #hot-leads channel
The win
Saved per run
12 min
Runs / week
~20×
Every positive reply becomes a deal record before the rep even sees the notification
Driven bySales Agent
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    50 min / week
    Manual export and CRM data entry

    When a seller texts back, a rep opens Smarter Contact, reads the thread, copies the contact details, switches to the CRM, creates the deal, and pastes in the message history — 10 minutes per warm lead.

    Sales Agent
    0 min
    Agent creates the deal in CRM within a minute of the reply

    The Sales Agent detects the positive reply, retrieves the conversation thread, creates the HubSpot deal with history attached, and alerts the rep — all before the rep has finished reading the message.

  • Marketing
    90 min / week
    Manual list import and campaign enrollment

    The marketing team downloads a skip-trace file, reformats it for Smarter Contact, imports it, then manually assigns each segment to the correct campaign — 30 to 60 minutes per new list batch.

    Marketing Agent
    0 min
    Agent imports list and enrolls contacts in matching campaigns automatically

    When a new list lands in Google Sheets, the Marketing Agent creates each contact with the correct tags and enrolls them in the right campaign — the first message fires within minutes with no manual dashboard work.

  • Customer Support
    40 min / week
    Manual opt-out propagation across tools

    When a contact opts out via SMS, support manually updates the CRM flag, removes them from the email tool, and adds the number to the suppression sheet — 5 minutes per opt-out, and gaps create compliance risk.

    Customer Support Agent
    0 min
    Agent propagates opt-out to all platforms within a minute

    The Support Agent picks up the opt-out trigger and simultaneously updates HubSpot, the email suppression list, and the compliance log — zero manual steps and no propagation lag.

  • Human Resources
    25 min / week
    Manual candidate SMS scheduling follow-up

    HR manually sends interview reminder texts one by one before each scheduled call and tracks replies in a separate spreadsheet — 5 minutes per candidate and easy to miss when calendars are busy.

    Human Resources Agent
    0 min
    Agent sends personalised SMS reminders automatically

    The HR Agent sends a personalised interview reminder SMS via Smarter Contact one hour before each calendar event, logs the delivery to the candidate record, and flags no-reply cases for a human to call.

  • Finance
    20 min / week
    Manual campaign cost-per-response tracking

    Finance manually pulls campaign stats from Smarter Contact, copies response counts into the budget sheet, and calculates cost-per-response by hand — a 20-minute process run monthly that is often skipped.

    Finance Agent
    0 min
    Agent writes campaign stats to the finance sheet automatically

    The Finance Agent retrieves campaign performance data from Smarter Contact on a schedule and appends updated response counts and cost-per-enrolled-contact figures to the reporting sheet before each budget review.

  • Operations
    45 min / week
    Manual database hygiene and deduplication

    The operations team manually reviews the Smarter Contact contact list weekly to remove opted-out records, flag duplicates, and archive stale contacts — a 45-minute process that falls behind when the team is busy.

    Operations Agent
    0 min
    Agent runs hygiene sweeps on a schedule without manual input

    The Operations Agent lists stale or opted-out contacts on a schedule, removes them from active campaigns, and syncs the suppression list to all connected tools — no manual dashboard review required.

  • Legal
    30 min / week
    Manual TCPA consent evidence export

    When compliance needs consent evidence, legal manually searches the Smarter Contact inbox for the opt-in exchange, exports the thread as a screenshot or PDF, and files it in the compliance folder — 15 minutes per request.

    Legal Agent
    0 min
    Agent archives consent threads automatically at opt-in time

    The Legal Agent detects each opt-in reply event and immediately archives the conversation thread to the compliance Google Drive folder with a timestamped entry in the consent log — no manual retrieval needed.

+ 100s of other Smarter Contact automations
Average time saved
30 hrs / person / month
Calculator

Calculate what your team saves

Team size
5 people
Hourly rate
$75 / hr
Hours saved / week
18
Hours saved / year
875
Annual ROI
$65,625

Based on Smarter Contact's typical team usage — the visible tasks plus a few other automations the agent runs: ~3.5 hrs / person / week of admin work automated.

Connect

How to plug Smarter Contact into Actionist

Pick the connection method that suits your environment.

Connect Actionist to Smarter Contact using an API key. The agent gains access to your contacts, campaigns, and messaging history to export, sync, and act on conversations across your stack.

1
Open Integrations Settings

Log in to Smarter Contact, navigate to Settings, and open the Integrations section to find your API credentials.

2
Copy your API Key

Copy the API Key shown in the Integrations panel. Treat it like a password — store it securely.

3
Paste into Actionist

Find Smarter Contact in the Actionist Apps library, click Connect, paste your API Key, and click Test connection.

Credentials you'll need
API Key*
Smarter Contact → Settings → Integrations → API Key
Actions

14 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

5 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

FAQs

Questions about Smarter Contact + Actionist

How does Actionist connect to Smarter Contact?
Go to the Apps tab in Actionist, find Smarter Contact, and click Connect. You'll need to paste an API key from your Smarter Contact account — navigate to Settings → Integrations to find it. Actionist runs a test call to verify the handshake before any actions are enabled. Once connected, your agents can read and write contacts, send messages, manage campaign enrollments, and listen for inbound reply and export events.
What is the Export Contact Trigger and when does it fire?
The Export Contact Trigger fires when your team marks a contact as exported in Smarter Contact — typically when a lead replies positively and you want to push their record to a CRM like HubSpot, Follow Up Boss, or a Google Sheets pipeline. The trigger fires within about a minute of the export event and delivers the contact's full profile including custom fields, tags, and messaging metadata to your Actionist agent, which can then create or update downstream records automatically.
Can Actionist send SMS messages directly through Smarter Contact?
Yes. The Send SMS action lets your agents send a one-off personalised text to any contact in your Smarter Contact account. This is distinct from enrolling someone in a campaign — it sends a single message immediately, which is useful for appointment reminders, deal confirmations, and triggered follow-ups after a CRM event. Messages are sent from your registered Smarter Contact number and appear in the contact's conversation thread. For bulk outreach, use the Add Contact to Campaign action to enrol them in your drip sequence instead.
How does Actionist help with TCPA compliance for SMS campaigns?
Actionist can automate the compliance bookkeeping that teams typically do by hand. When a contact opts out in Smarter Contact, the agent can within a minute propagate the suppression to every connected platform — CRM opt-out flags, email marketing exclusion lists, and a timestamped compliance log in Google Sheets. Consent records (opt-in conversation threads) can be automatically archived to Google Drive whenever an inbound opt-in keyword is detected. These automations create a durable, dated audit trail without anyone manually exporting chat logs. Note that Actionist automates the data plumbing; your legal team is responsible for interpreting and applying TCPA requirements.
Can I connect Smarter Contact to my CRM in the same workflow?
Yes — Smarter Contact works alongside any other app connected to Actionist in the same agent workflow. Common combinations include: export a warm contact from Smarter Contact and create a deal in HubSpot; sync a new CRM deal stage to a Smarter Contact campaign enrollment; propagate opt-outs from Smarter Contact to both your email marketing tool and your master suppression sheet; and pull conversation history from Smarter Contact when a support ticket arrives. Any of Actionist's connected apps can send or receive data alongside Smarter Contact in the same workflow.
Does Actionist support ringless voicemail through Smarter Contact?
Yes. The Send Ringless Voicemail action lets your agent drop a pre-recorded audio message to a contact's voicemail inbox without triggering a ring. This is commonly paired with the Send SMS action in a two-punch sequence — the voicemail drops first, then an SMS fires within a minute referencing it. Ringless voicemail is a Smarter Contact feature; Actionist orchestrates when and to whom the drops are sent based on triggers and conditions in your workflow. Your pre-recorded audio files must exist in your Smarter Contact account before the action can reference them.
How can real estate investors use Actionist with Smarter Contact?
Real estate investors are Smarter Contact's core user base, and the most common Actionist automations reflect that. Typical patterns: automatically enrol skip-traced seller lists in campaigns the moment they're added to a Google Sheet; export motivated seller contacts to Follow Up Boss or REI Pebble the moment they reply; remove sellers from drip sequences the moment a property goes under contract in the CRM; and archive all consent and conversation threads to a compliance folder for liability protection. Each of these runs as a scheduled agent task or an event-driven workflow without manual intervention.
What happens when a Smarter Contact campaign finishes without a reply?
When the Campaign Completed trigger fires for a contact who never replied, your agent can take over automatically. The most common pattern is to create a manual follow-up task in the CRM assigning a rep to make a direct call, tag the contact in Smarter Contact for re-engagement scheduling, and add them to a 90-day re-engagement waitlist in Google Sheets. This ensures every silent lead gets at least one human touch before being marked inactive, rather than disappearing at the end of the sequence with no further action.