SimpleTexting

Add a new contact to a SimpleTexting list or update an existing contact's custom fields and list membership. If the phone number already exists, the record is updated rather than duplicated.

Remove a contact from a specific SimpleTexting list. Use this to keep lists clean when a customer churns, opts out of a program, or should no longer receive a campaign series.

Send an SMS or MMS campaign to a list or segment of contacts immediately or at a scheduled time. Supports personalisation via custom fields in the message body.

Send a single SMS or MMS to one phone number. Ideal for transactional messages, one-on-one follow-ups, or triggered notifications that target a specific individual rather than a list.

Retrieve all contacts in a specified SimpleTexting list, including their phone numbers and custom field values. Use this to audit list membership, sync to a CRM, or check who is eligible for an upcoming campaign.

Look up a single contact by phone number and retrieve their list memberships and custom field data. Use this to verify a subscriber exists before sending or to pull their profile into a downstream workflow.

Retrieve all sent or scheduled campaigns, including send times, message content, and recipient counts. Use this to audit campaign history, pull performance metadata, or check for scheduled sends before adding a new one.

Retrieve detailed information about a specific campaign, including its message body, send time, list, and delivery status.

Queue an SMS or MMS campaign to send at a specific future date and time. Useful for time-sensitive promotions, event reminders, and content calendars planned days or weeks in advance.

Remove a campaign from the send queue before it fires. Use this when a promotion is pulled, an event is cancelled, or the content needs revision before it reaches subscribers.

Retrieve all contacts who subscribed to a specific keyword. Use this to understand opt-in intent, segment by keyword, or sync keyword subscribers to external systems.

Return the number of SMS credits remaining in the account. Use this before sending high-volume campaigns to confirm sufficient balance, or trigger an alert when credits fall below a threshold.

Manually opt a contact out of all SimpleTexting messaging by adding them to the global unsubscribed list. Use this when a suppression request arrives through a channel other than SMS (e.g. email, web form, or CRM).

Retrieve analytics data for a keyword's autoresponder, including how many times it fired and over what time period. Use this to measure keyword-driven campaign performance.

Fires within about a minute of receiving a new inbound SMS from a subscriber. Use this to route replies, update CRM records, or trigger two-way conversation flows.

Fires within about a minute of an outbound SMS being dispatched. Use this to log send events to external systems, trigger follow-up workflows, or maintain a real-time audit trail of every message sent.

Fires within about a minute of a delivery status update for an outbound message (delivered, failed, or undeliverable). Use this to detect failed sends and trigger remediation workflows.

Fires within about a minute of a non-delivery confirmation, indicating the message could not be delivered to the recipient's handset. Use this to clean contact lists and avoid wasting credits on invalid numbers.

Fires within about a minute of a contact opting out by texting STOP or a custom opt-out keyword. Use this to sync opt-outs to external systems and maintain cross-channel suppression lists.