M

MyCase

· #367 most-used

Automate your law firm's case management, intake, and billing

ProductivityProjectsDocumentsSchedulingSecurityAutomation

MyCase is a cloud-based legal practice management platform built for solo practitioners and small to mid-sized law firms. It centralises case details, client communications, billing, time tracking, and document management in one system. Connect MyCase to Actionist and your agents can create cases and leads from intake forms, update contacts automatically, log time entries, create tasks and events, and react to matter stage changes — all without a paralegal touching a keyboard.

Average time saved
14 hours
per person · per month
≈ 2 workdays back

Eliminates manual work. Agents eliminate the repetitive work of manually entering leads into cases, logging time, drafting routine communications, and assembling weekly billing reports.

Schedule

What your MyCase agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Agents
TueThu
Tue
Wed
Thu
7a
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12p
1p
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Multi-app workflows

MyCase × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
6Apps spanned
~27 hrsSaved / week
4Personas served
For legal
Featured4 apps

New client intake to active matter in one motion

When a prospective client submits an intake form, the agent creates a MyCase lead and person record, books a consultation call in Google Calendar, and alerts the intake team in Slack — the firm has a full intake record and a scheduled call within about a minute of form submission, without any manual data entry.

~8 hrs

Time saved for your team — every week, on autopilot

The flow
Trigger·When a prospective client submits an online intake form
Result
Create Lead with name, phone, practice area, and referral sourceCreate Person contact record for the prospective clientSchedule intake consultation call with the prospective clientPost new lead summary to #intake Slack channel for the intake coordinator
The win
Saved per run
25 min
Runs / week
~20×
No intake ever sits unanswered or unrecorded
Driven byLegal Agent
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    45 min / week
    Manual lead entry after every call

    Intake coordinators manually type client name, phone, legal issue, and referral source into MyCase after every consultation call — adding 10–15 minutes of data entry per prospect.

    Sales Agent
    0 min
    Agent creates the lead record automatically

    When an intake form or phone call ends, the agent creates the MyCase lead with all fields populated — the intake team's first action is the follow-up call, not data entry.

  • Marketing
    30 min / week
    Manual referral source logging

    Marketing pulls referral source data from MyCase by hand each month, compiling it in a spreadsheet to see which channels are generating qualified leads.

    Marketing Agent
    0 min
    Agent logs referral source on every lead

    Every new MyCase lead created by the agent includes the referral source from the intake form or call log — the marketing dashboard in Google Sheets is updated the moment the lead lands.

  • Customer Support
    60 min / week
    Manual note-taking after every client call

    Paralegals open MyCase after each client call, find the case, and type a summary note — a 5-minute task that competes with the next call and often gets skipped.

    Customer Support Agent
    0 min
    Agent logs call notes directly to the matter

    When a call ends, the agent creates a note on the MyCase matter with the summary and action items — the case record is current before the paralegal picks up the next call.

  • Human Resources
    40 min / week
    Manual attorney workload tracking

    HR and operations review open matters per attorney manually each week to check for workload imbalances, cross-referencing MyCase and a spreadsheet.

    Human Resources Agent
    0 min
    Agent flags workload imbalances from matter data

    The agent reads open case assignments in MyCase weekly, calculates matters per attorney, and alerts the firm administrator when any staff member is significantly over or under capacity.

  • Finance
    90 min / week
    Attorneys reconstruct time at end of day

    Attorneys spend 15–30 minutes daily reconstructing billable hours from memory and calendar — a leading cause of under-billing at small firms.

    Finance Agent
    0 min
    Agent logs time entries as work happens

    When calendar events, calls, and document sessions end, the agent creates MyCase time entries on the relevant matter in near real-time — no reconstruction needed at day's end.

  • Operations
    60 min / week
    Manual weekly matter status report

    A paralegal or administrator spends an hour each Monday pulling case stages and activity from MyCase and pasting them into a management spreadsheet.

    Operations Agent
    0 min
    Agent delivers the pipeline report every Monday

    The operations agent reads MyCase for all updated matters, writes the pipeline to Google Sheets, and posts a summary to Slack — the firm starts Monday with current data without anyone running a report.

  • Legal
    50 min / week
    Manual task creation after each court notice

    Attorneys or paralegals manually create preparation tasks in MyCase after each court notice — a 10-minute setup that occasionally gets deferred until the week before the hearing.

    Legal Agent
    0 min
    Agent creates prep tasks the instant a hearing is added

    When a hearing event is added to a MyCase matter, the agent immediately creates staggered preparation tasks with deadlines — no attorney has to remember to schedule their own prep work.

+ 100s of other MyCase automations
Average time saved
38 hrs / person / month
Calculator

Calculate what your team saves

Team size
5 people
Hourly rate
$75 / hr
Hours saved / week
18
Hours saved / year
875
Annual ROI
$65,625

Based on MyCase's typical team usage — the visible tasks plus a few other automations the agent runs: ~3.5 hrs / person / week of admin work automated.

Connect

How to plug MyCase into Actionist

Pick the connection method that suits your environment.

Connect via MyCase OAuth for secure, token-free access. Requires a MyCase Advanced plan. Actionist requests only the scopes it needs — case read/write, contact read/write, tasks, events, and leads.

1
Open the Apps tab

Find MyCase in the Actionist Apps library and click Connect. OAuth is the default and recommended method.

2
Authorise in MyCase

A MyCase OAuth window opens. Sign in with your MyCase account (Advanced plan required) and grant Actionist permission to read and write cases, contacts, tasks, and events.

3
Test the connection

Actionist runs a read-only verification call to confirm the handshake. Once complete, your agents can interact with MyCase within about a minute of any change.

Actions

18 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

5 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

FAQs

Questions about MyCase + Actionist

How does Actionist connect to MyCase?
Go to the Apps tab in Actionist, find MyCase, and click Connect. The recommended path is OAuth — Actionist opens a MyCase authorisation window where you sign in and grant the permissions required for your agents (cases, contacts, leads, events, tasks). A MyCase Advanced plan is required for API access. Actionist runs a read-only test call to confirm the connection before any actions run.
Does my firm need a specific MyCase plan for Actionist to work?
Yes — MyCase's public API is available on the Advanced plan and above. The Basic plan does not include API access. If your firm is on the Basic or Pro tier, you will need to upgrade before Actionist can connect. Once you have an Advanced subscription, navigate to your MyCase account settings to enable API access and authorise the OAuth connection.
Can Actionist react to changes in MyCase within about a minute?
Yes. MyCase triggers in Actionist use webhooks, so when a case, lead, person, company, or event is created or updated in MyCase, the agent receives the change within about a minute. This makes reactive workflows — like creating prep tasks the moment a hearing is scheduled — practical for real firm operations.
What MyCase data can Actionist agents read and write?
Actionist agents can create and update cases, leads, people, companies, events, tasks, time entries, expenses, notes, documents, calls, case stages, locations, practice areas, and referral sources. Read operations include finding cases, contacts, staff, practice areas, referral sources, and case stages by name or ID. The agent cannot access financial reports or trust accounting records — those remain inside MyCase's native reporting tools.
Can Actionist log billable time entries automatically from calendar events?
Yes. A common pattern is to trigger a time entry creation when a calendar event (client meeting, deposition, court hearing) ends. The agent identifies the relevant MyCase matter by the client name in the event title, creates a time entry for the event duration, and marks it billable at the client's rate. This eliminates the end-of-day time reconstruction that causes most billing leakage at small firms.
How do I avoid creating duplicate contacts in MyCase through Actionist?
Use the Find or Create Person or Find or Create Company actions. These search MyCase for an existing contact matching the email or name before creating a new one — if a match is found, the existing record is returned and used. This idempotent pattern keeps MyCase contact records clean even when running high-volume intake workflows across multiple channels.
Can Actionist advance a MyCase case stage automatically?
Yes, using the Update Case action. A common trigger is completion of a document signing in DocuSign or e-signature in another tool — the agent updates the MyCase case stage field to the next stage in your firm's workflow. You configure the stage name to match exactly what you have set up in MyCase. The agent can also trigger stage advances on task completion, payment receipt, or any other event in a connected app.
Is MyCase suitable for integration with other legal tools through Actionist?
Yes. MyCase integrates well with other tools Actionist connects to — DocuSign for retainer signing and document management, Google Calendar for hearing and event sync, Google Sheets for matter dashboards and billing logs, Slack for team notifications, QuickBooks Online for financial reconciliation, and RingCentral for call logging. You can build multi-step agent tasks that span MyCase and any of Actionist's 200+ connected apps in the same scheduled agent task.