Keller Williams Command

Keller Williams Command

· #353 most-used

Run your real estate business from one CRM — automated

CRMSalesMarketingProductivitySchedulingAutomation

Keller Williams Command is the all-in-one business platform built exclusively for KW agents and Market Centers — combining CRM, SmartPlan drip automation, opportunity pipeline, listing management, task tracking, and Market Center recruiting (MC Recruits) into a single environment used by more than 140,000 agents. Connect it to Actionist and your agents can capture inbound leads from any source, enroll contacts in SmartPlans, move deals through the pipeline, build transaction checklists automatically at contract entry, generate GCI forecasts, and manage the recruiting funnel — all without opening the Command dashboard.

Average time saved
10 hours
per person · per month
≈ 1 workdays back

Eliminates manual work. Agents eliminate manual lead entry, SmartPlan enrollment audits, pipeline report-building, and transaction checklist creation — the four highest-volume repetitive tasks in a KW agent's week.

Schedule

What your Keller Williams Command agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Agents
TueThu
Tue
Wed
Thu
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
Multi-app workflows

Keller Williams Command × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
6Apps spanned
~16 hrsSaved / week
6Personas served
For sales
Featured3 apps

Facebook lead lands in Command within a minute

When a Facebook Lead Ad fires, the agent checks Command for a duplicate, creates the contact with source attribution and agent assignment if new, enrolls them in the First-Time Buyer SmartPlan, and posts a Slack alert — all within about a minute of the form submission.

~3 hrs

Time saved for your team — every week, on autopilot

The flow
Trigger·When a Facebook Lead Ad form is submitted
Trigger
Step 1
F
Facebook Lead Ads
New lead form submission received
Result
Create Contact or Lead with source, tags, and assigned agentAdd contact to First-Time Buyer SmartPlanPost new lead alert to #new-leads channel with contact details
The win
Saved per run
8 min
Runs / week
~20×
Zero leads lost to inbox delay — all in Command before the agent sees the notification
Driven bySales Agent
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    40 min / week
    Manual lead entry into Command

    The agent copies lead data from an email or portal notification, opens Command, creates the contact manually, assigns a plan, and creates a follow-up task — averaging 8 minutes per lead.

    Sales Agent
    0 min
    Agent creates the Command contact within a minute

    When a lead arrives from Zillow, Facebook, or a website form, the agent creates the Command contact with source, tag, assigned agent, and SmartPlan enrollment — before the listing agent sees the notification.

  • Marketing
    60 min / week
    Manual SmartPlan enrollment audit

    The marketing coordinator logs into Command weekly, filters contacts by SmartPlan membership, identifies unenrolled records, and individually assigns plans — taking 60-plus minutes per audit.

    Marketing Agent
    0 min
    Agent audits and enrolls unenrolled contacts weekly

    Every Thursday the agent reads SmartPlan membership across the full database and enrolls contacts with no active plan in the right sequence — nurture coverage moves toward 100 percent without a dashboard visit.

  • Customer Support
    30 min / week
    Manual seller status update emails

    The listing agent manually pulls status details from Command for each active listing, writes an individual email update for each seller, and sends them — taking 5-10 minutes per client.

    Customer Support Agent
    0 min
    Agent sends seller status updates from Command data

    Every Wednesday the Support Agent reads listing and opportunity data from Command and sends a personalised status update to each seller — days on market, last activity, next milestone — without the listing agent drafting individual emails.

  • Human Resources
    25 min / week
    Manual MC Recruit data entry

    The Productivity Coach manually transfers recruit names and contact details from emails or sign-up sheets into the Command MC Recruits module — averaging 10 minutes per recruit entry.

    Human Resources Agent
    0 min
    Agent logs recruits from the intake sheet in minutes

    When recruit referrals arrive in Google Sheets, the agent creates the MC Recruit record, assigns the first outreach task to the Productivity Coach, and alerts leadership in Slack — all within about a minute of the referral.

  • Finance
    45 min / week
    Manual weekly pipeline GCI report

    The Market Center Administrator manually exports Command pipeline data, pastes it into a spreadsheet, calculates totals by stage and agent, and formats the report before forwarding it to the MC Owner.

    Finance Agent
    0 min
    Agent builds the GCI forecast from Command pipeline weekly

    The Finance Agent reads the Command pipeline every Monday, sums GCI by stage and by agent, writes the breakdown to Google Sheets, and delivers the forecast to the MC Owner in Slack — no manual data pulling.

  • Operations
    40 min / week
    Manual transaction checklist creation

    The transaction coordinator manually creates each compliance task in Command after being notified of a new under-contract deal, calculating deadline dates from the contract date by hand — averaging 20 minutes per transaction.

    Operations Agent
    0 min
    Agent creates the transaction checklist at contract entry

    When an opportunity enters the Under Contract stage, the agent reads the contract date, creates all compliance tasks in Command with correct deadlines, and blocks the close date on the TC's calendar — before the agent's post-signing call ends.

  • Legal
    20 min / week
    Manual pre-close compliance review

    The transaction coordinator manually reviews each pending closing in Command, checks checklist status, identifies gaps, and creates missing tasks — a process that takes 15-20 minutes per file and often happens the morning of closing.

    Legal Agent
    0 min
    Agent verifies compliance tasks 5 days before every close

    Every Thursday the Legal Agent reads all closings within 5 business days, checks checklist completeness in Command, and creates any missing tasks with the correct assignee and deadline — closing-day surprises are caught days in advance.

+ 100s of other Keller Williams Command automations
Average time saved
26 hrs / person / month
Calculator

Calculate what your team saves

Team size
5 people
Hourly rate
$75 / hr
Hours saved / week
13
Hours saved / year
625
Annual ROI
$46,875

Based on Keller Williams Command's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.5 hrs / person / week of admin work automated.

Connect

How to plug Keller Williams Command into Actionist

Pick the connection method that suits your environment.

Connect through your existing KW agent credentials via OAuth. The authorisation window opens directly inside Actionist — no API keys or developer configuration required.

1
Open the Apps tab

Find Keller Williams Command in the Apps tab and click Connect. You will need an active KW agent account provisioned through your Market Center.

2
Authorise with your KW account

A KW Command authorisation screen opens. Sign in with your KW credentials and grant Actionist permission to read and write your contacts, opportunities, listings, SmartPlans, and tasks.

3
Test the connection

Actionist runs a read-only test call to verify the connection. Once confirmed, your agents can start reading and updating your Command data.

Actions

15 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

0 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

This app has no triggers yet.
FAQs

Questions about Keller Williams Command + Actionist

How does Actionist connect to Keller Williams Command?
Open Actionist, go to the Apps tab, find Keller Williams Command, and click Connect. You will need an active KW Command account — the connection is established through an OAuth flow where Actionist opens the KW Command authorisation screen, you sign in with your KW credentials, and the agent gains access to your contacts, leads, opportunities, SmartPlans, and listings data. Actionist runs a read-only test call to confirm the handshake before any actions run.
Do I need a specific KW account type to use the Command integration?
KW Command is exclusively available to Keller Williams agents, teams, and Market Centers — it is not sold to independent brokerages or unaffiliated professionals. You must have an active KW agent licence and a Command account provisioned through your Market Center or KW corporate account to use the integration. If you are unsure whether your Market Center has Command enabled, contact your Market Center Administrator or KW Technology Support.
Can I use Keller Williams Command alongside other apps in the same agent workflow?
Yes. The most common cross-app workflows pair Command with Google Calendar (sync close dates and listing appointments), Gmail or Outlook (pull in email-based leads), Google Sheets (export pipeline reports), Slack (get Approval Mode confirmations on new lead assignments), and Docusign (trigger contract-signature steps when an opportunity reaches the contract stage). Any of Actionist's 200-plus connected apps can send or receive data alongside Command in the same agent task.
How do agents interact with SmartPlans in KW Command?
SmartPlans are Command's built-in drip-campaign and task-sequence engine. Via Actionist, the agent can assign a contact to an existing SmartPlan (using the Add Contact to SmartPlan action) or create a new contact entry that triggers the SmartPlan enrollment rule you have configured inside Command. The agent does not modify the SmartPlan template itself — plan design still happens inside the Command dashboard. Actionist automates the enrollment and monitoring steps around the plan.
Can the agent react when an opportunity stage changes in Command?
When an opportunity stage changes in Command — for example from Active to Under Contract — the agent detects that change within about a minute (polling-based; not instant) and can trigger downstream actions such as sending a summary to Slack, creating a task in your project tool, or updating a Google Sheets pipeline tracker. You do not need to configure a webhook inside Command; the Actionist agent handles the polling and acts on the state change automatically.
Can the agent automatically create contacts in Command when leads come in from other platforms?
Yes, within the limits of the Command API. The Create Contact or Lead action accepts name, phone, email, source, tags, and custom field values. When a lead arrives from a third-party source — a Zillow inquiry, a Facebook Lead Ad, a website form — the agent can create the contact record in Command within about a minute of the lead arriving, so no lead sits in an inbox waiting for manual entry. Duplicate checking (by email or phone) is something the agent can perform before calling Create Contact, to avoid double entries.
Is the Keller Williams Command API publicly documented?
Keller Williams Command is a proprietary platform available exclusively to KW-affiliated agents — it is not a general-market SaaS CRM with public API documentation visible to non-members. API access for third-party integrations is provisioned through the KW MarketPlace and the Command Launchpad developer programme (kwri.kw.com/integrations). Actionist connects via the OAuth flow that KW makes available to approved integrations. If you are a developer building on top of Command, the KW developer portal is the starting point.
What is the MC Recruits action and who uses it?
The MC Recruits module inside Command is used by Market Center leadership and Productivity Coaches to track agent recruits through the recruiting pipeline. The Create MC Recruits action lets the agent log a new recruit contact when a referral or prospecting conversation generates a candidate — so recruiting coordinators do not need to manually enter each new name into Command. The agent can cross-reference the incoming recruit data (from a spreadsheet, an email, or a form) and create the recruit record automatically within about a minute.