Hostaway

Append an internal host note to an existing Hostaway reservation — useful for logging decisions, flags, or context that only the property management team needs to see.

Write values to any custom field on a Hostaway reservation — ideal for syncing status flags, verification results, or operational data from external systems back into the PMS.

Retrieve the full details of a specific Hostaway reservation by ID — guest information, dates, channel, revenue, host notes, and custom fields.

Retrieve a list of Hostaway reservations filtered by property, date range, status, or channel — the foundation for reporting, briefings, and batch operations.

Retrieve the full details of a Hostaway listing — title, description, amenities, pricing rules, minimum stays, and availability settings.

Retrieve all active Hostaway listings in your account — useful for portfolio-level reporting, compliance checks, and batch operations across all properties.

Retrieve the availability calendar for a specific Hostaway listing — showing booked, blocked, and available dates for any time range.

Block or update availability on a Hostaway listing's calendar — for owner holds, maintenance closures, or minimum-stay rule adjustments.

Send a message to a guest through Hostaway's unified inbox — messages reach the guest via the booking channel they used (Airbnb, Vrbo, Booking.com, or direct).

Retrieve the list of guest conversations in Hostaway's unified inbox — filterable by reservation, date range, or channel for sweep operations and sentiment monitoring.

Create an operational task in Hostaway — cleaning, maintenance, inspection, or custom tasks — assigned to a staff member with due date and property details.

Retrieve the list of operational tasks in Hostaway — filterable by status, assignee, property, and date range for briefings and workload management.

Retrieve Hostaway's financial report data including revenue, platform fees, cleaning fees, and net payouts — the foundation for owner statements and tax reporting.

Create a new reservation in Hostaway — for direct bookings, owner stays, or manual entries that arrive outside the standard channel-managed booking flow.

Update an existing Hostaway reservation — modifying checkout times, guest counts, status, or other editable fields in response to guest requests or operational changes.

Fires within about a minute when a new reservation inquiry is created in Hostaway — the earliest signal that a potential guest has expressed interest.

Fires within about a minute when any reservation is created or updated in Hostaway — the core event for triggering guest communication, task creation, and operational cascades.