Heartbeat
· #449 most-usedRun your online community, courses, and events — all in one place
Heartbeat is the all-in-one community platform that brings channels, threads, live events, courses, and member management under one branded space. Connect it to Actionist and your agents can invite new members within about a minute of a sign-up, add or remove members from groups based on CRM status, fire workflows when a course is completed or an event RSVP arrives, and keep your community roster in sync with the rest of your tech stack — all without a human touching the Heartbeat dashboard.
Eliminates manual work. Agents eliminate manual member onboarding, group management, and event follow-up that community managers handle one by one through the Heartbeat dashboard.
What your Heartbeat agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
Heartbeat × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
New customer joins the community at deal close
When a deal closes in HubSpot, the agent checks whether the customer is already a community member, sends a Heartbeat invitation to the customer success group if they are not, posts a welcome thread in the #customers channel, alerts the CS team in Slack, and drops a 30-day check-in on the CSM's calendar — all before the sales rep finishes the handoff call.
Time saved for your team — every week, on autopilot
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales20 min / weekManual community invite after deal close
Reps remember to send the community invitation after closing a deal — or forget. Each invite means opening Heartbeat, finding the right group, and typing the invite manually.
Sales Agent0 minAgent invites new customers at deal closeWhen a deal closes in HubSpot, the agent sends the Heartbeat invitation within about a minute, adds the customer to the right group, and alerts the CSM in Slack — no rep action required.
- Marketing30 min / weekManual event promotion across channels
When a community event is created, someone manually posts an announcement thread, adds it to the calendar, notifies Slack, and logs it in the CRM — four separate steps across four tools.
Marketing Agent0 minAgent promotes every event across channels automaticallyWhen a Heartbeat event is created, the agent posts the announcement thread, syncs to Google Calendar, notifies the Slack marketing channel, and logs the activity in HubSpot — all within about a minute.
- Customer Support45 min / weekHelp threads sit unanswered until a moderator checks in
Support moderators check the Heartbeat help channel manually — often on a schedule or when they remember. Members may wait hours before receiving any initial response.
Customer Support Agent0 minAgent posts initial response within about a minute of every help threadWhen a new thread is posted in the help channel, the agent posts a relevant help article comment within about a minute and notifies the support team in Slack with full member context.
- Human Resources25 min / weekCommunity access managed manually during onboarding and offboarding
HR manually sends Heartbeat invitations for new hires and revokes access for departing employees — often delayed by competing onboarding tasks or overlooked in the offboarding checklist.
Human Resources Agent0 minAgent handles community access at each lifecycle milestoneNew hires receive a Heartbeat invitation on their first day, and community access is deactivated within about a minute of their departure date arriving — with logged confirmation in the offboarding tracker.
- Finance15 min / weekSubscription lapse leaves community access open
When a subscription lapses, the finance team must manually cross-reference the billing platform with the Heartbeat member list to identify who should be removed from premium groups — a process often delayed by days.
Finance Agent0 minAgent removes premium access within about a minute of payment failureWhen a payment fails in Stripe, the agent removes the member from premium Heartbeat groups within about a minute, preventing continued access to paid content and notifying the member with a billing update link.
- Operations40 min / weekGroup rosters drift out of sync with the CRM
Community group membership is managed manually and rarely matches the CRM — members are in the wrong groups, departed employees retain access, and new joiners miss the groups they should be in.
Operations Agent0 minAgent keeps group rosters in sync with CRM and HRIS automaticallyThe Operations Agent runs a weekly roster sync, adding and removing members from groups based on their current CRM status and HRIS record — no manual cross-referencing between platforms.
- Legal10 min / weekCompliance-driven removals wait for manual action
When a legal or compliance action requires removing a member from the community, the request waits for a community admin to act — introducing delay and creating a window of unauthorized access.
Legal Agent0 minAgent executes compliance-driven removals with a full audit trailWhen the Legal Agent receives a removal request, it deactivates the member's account within about a minute, logs the action with regulation citation and timestamp in the compliance tracker, and confirms completion to the legal team.
Calculate what your team saves
Based on Heartbeat's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.1 hrs / person / week of admin work automated.
How to plug Heartbeat into Actionist
Pick the connection method that suits your environment.
Connect with a Heartbeat API key generated from your community dashboard Settings page. Works for all community sizes and plans that include API access.
Log in to your Heartbeat dashboard and go to Settings → API Keys.
Click Create API Key, give it a name (e.g. 'Actionist'), and copy the generated key. Treat it like a password.
Paste the key into Actionist and click Test connection. The agent will run a read-only check to confirm access.
15 actions your agent can call
Read and write operations available to your Actionist agent.
8 events your agent can react to
Events your agent watches for, and the actions it kicks off in response.
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