BugHerd

· #395 most-used

Pin feedback directly on your website and turn it into tracked tasks

ProductivityProjectsSupportDeveloperDesign

BugHerd is a visual feedback and bug tracking tool that lets clients and teams pin comments directly on live websites — capturing screenshots, browser metadata, screen resolution, and CSS selectors automatically with every note. Tasks flow straight into a Kanban board and sync two-way with Jira, ClickUp, Asana, Trello, GitHub, and more. Connect BugHerd to Actionist and your agents can create projects, manage tasks and comments, monitor status changes via webhooks, and route feedback into your broader workflow stack — without anyone touching the BugHerd dashboard.

Try BugHerd with Actionist Visit BugHerd

Average time saved

7 hours

per person · per month

≈ 1 workdays back

Eliminates manual work. Agents eliminate manual task triage, status-update chasing, and copy-pasting feedback from BugHerd into project management tools.

Schedule

What your BugHerd agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs

7Agents at work

24/7Always on

Agents

Tue–Thu

Tue

Wed

Thu

10a

11a

12p

Multi-app workflows

BugHerd × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows

6Apps spanned

~11 hrsSaved / week

6Personas served

For engineering

Featured3 apps

New BugHerd bug auto-routed to GitHub Issues

Every bug pinned in BugHerd lands in GitHub Issues within a minute — with the screenshot URL, browser metadata, page URL, and priority pre-filled. Developers triage from their normal toolchain, not a second dashboard.

~6 hrs

Time saved for your team — every week, on autopilot

The flow

Trigger·When a new task is created in BugHerd

Trigger

Step 1

BugHerd

Task Created — detect new task in monitored project

read

Step 2

BugHerd

Get Task — fetch full details including screenshot URL and browser metadata

write

Step 3

GitHub

Create Issue — post title, description, screenshot link, browser info, and priority label

write

Step 4

BugHerd

Create Comment — add GitHub issue URL to the BugHerd task so both sides are linked

write

Step 5

Slack

Post message — alert #dev-bugs with task title, assignee, and GitHub issue link

Result

Create Issue — post title, description, screenshot link, browser info, and priority labelCreate Comment — add GitHub issue URL to the BugHerd task so both sides are linkedPost message — alert #dev-bugs with task title, assignee, and GitHub issue link

The win

Saved per run

12 min

Runs / week

~30×

Zero context lost between client feedback and developer triage

Driven byOperations Agent

ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

Sales
30 min / week
Manual client feedback relay
Account managers copy bug descriptions from BugHerd emails into a CRM note, then message the developer separately — each feedback loop taking 10 to 15 minutes of manual relay.
Sales Agent
0 min
Agent routes feedback to CRM automatically
When a client pins a bug, the agent logs a CRM activity note and messages the developer simultaneously — the account manager is never in the middle of the relay.
Marketing
25 min / week
Manual pre-launch feedback sweep
The marketing manager opens BugHerd, scrolls through all open tasks on the landing page project, and manually copies the list into a pre-launch checklist before every campaign go-live.
Marketing Agent
0 min
Agent exports open feedback to a pre-launch sheet
Every Friday before a launch week, the agent lists all open tasks for the landing page project and writes a ranked summary to the pre-launch Google Sheet — the team reviews the sheet, not the BugHerd board.
Customer Support
20 min / week
Manual client fix notification
After a developer marks a bug as done, a support rep checks BugHerd, finds the original task, looks up the client email, and sends a manual fix notification email every single time.
Customer Support Agent
0 min
Agent notifies client automatically on task completion
The moment a BugHerd task transitions to 'done', the agent identifies the client reporter and sends a personalised fix-notification email with the staging URL — with no manual involvement.
Human Resources
15 min / week
Manual offboarding access check
HR relies on a manual offboarding checklist and an IT team member to remember to check BugHerd for departing employees — often missed until the next access audit.
Human Resources Agent
0 min
Agent flags BugHerd access on every offboarding
When an offboarding record is created, the agent lists BugHerd users and immediately alerts IT ops with the employee's account and project list — access review happens before the last day, not after.
Finance
15 min / week
Manual task count for monthly billing
Account managers scroll through BugHerd projects at the end of each month, count resolved tasks per client, and manually enter the totals into the billing tracker — taking 30 to 60 minutes per billing cycle.
Finance Agent
0 min
Agent generates monthly billing data automatically
On the first Monday of each month, the agent lists completed tasks across all client projects and writes per-project totals to the billing tracker — the finance team opens a ready-populated sheet.
Operations
20 min / week
Manual project setup after client onboarding
After a new client project is created in BugHerd, someone manually creates the Slack channel, registers the webhook, and sends the client a welcome email — a 20-minute setup task on every new project.
Operations Agent
0 min
Agent scaffolds every new project automatically
The moment a new BugHerd project is created, the agent creates the Slack channel, registers webhooks, and sends the client welcome email — full setup in under 2 minutes with no human input.
Legal
8 min / week
Manual access audit for compliance
Legal requests a list of all users with access to client BugHerd projects for quarterly compliance reviews — IT pulls the list manually and emails it back, taking a day to turnaround.
Legal Agent
0 min
Agent compiles access roster on demand
When legal requests a BugHerd access report, the agent lists all organisation users and all projects with member lists, compiles the roster, and writes it to a compliance spreadsheet in under 5 minutes.

+ 100s of other BugHerd automations

Average time saved

13 hrs / person / month

Calculator

Calculate what your team saves

Team size

5 people

Hourly rate

$75 / hr

Hours saved / week

Hours saved / year

450

Annual ROI

$33,750

Based on BugHerd's typical team usage — the visible tasks plus a few other automations the agent runs: ~1.8 hrs / person / week of admin work automated.

Connect

How to plug BugHerd into Actionist

Pick the connection method that suits your environment.

The simplest and most reliable path to BugHerd. Generate an API key from your organisation settings and paste it in — the agent can manage projects, tasks, comments, and webhooks immediately.

Open General Settings

Log in to BugHerd, click the gear icon, and go to Settings → General Settings. Your organisation API key is shown near the bottom of the page.

Copy your API key

Copy the key — treat it like a password and store it in a secrets manager rather than plain text.

Paste into Actionist

Paste the key into the API key field below and click Test connection. Actionist will verify it with a lightweight projects list call.

Credentials you'll need

API key*

BugHerd → Settings → General Settings → API key

Actions

15 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

5 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

MCP servers

MCP servers that work with BugHerd

Connect Actionist to MCP servers built for or around this app.

Berckan/bugherd-mcp

BugHerd API v2 integration — 37 tools for projects, tasks, comments, and webhooks.

FAQs

Questions about BugHerd + Actionist

How does Actionist connect to BugHerd?

Go to the Apps tab, find BugHerd, and click Connect. Enter your BugHerd organisation API key — found under Settings in your BugHerd account under General Settings. Actionist runs a lightweight projects list call to verify the key before saving the connection. Once connected, your agents can manage projects, tasks, comments, and webhooks.

What BugHerd operations can an Actionist agent perform?

Agents can list, get, and create projects; list, get, create, update, and delete tasks; list and create comments; list organisation users; and create, list, and delete webhooks. This covers the full BugHerd API v2 surface. The most common use cases are auto-routing new bugs to GitHub or Jira, posting status updates back to BugHerd tasks, and notifying clients when feedback is resolved.

Can Actionist react to new bugs as soon as they are pinned on my website?

Yes. BugHerd supports webhook-based events for task_create, task_update, comment, task_destroy, and project_create. When Actionist registers a webhook for your BugHerd project, your agent is notified within about a minute of each event and can immediately run downstream actions — creating a GitHub issue, posting to Slack, updating a CRM record, or sending a client email.

Can I scope BugHerd event notifications to a specific project rather than my whole account?

Yes. When you register a BugHerd webhook, the project_id parameter is optional. Providing it restricts events to that project only. Omitting it sends notifications for activity on all your projects. For agencies managing multiple client sites, scoping webhooks per project is recommended so each client's agent workflow remains isolated.

What happens to the screenshot and browser metadata BugHerd captures with each bug?

BugHerd automatically captures a screenshot, browser version, operating system, screen resolution, and the CSS selector of the element where feedback was pinned. When Actionist fetches a task via Get Task, all this metadata is available in the task payload. Agents can extract the screenshot URL and pass it directly to GitHub Issues, Jira, Notion, or any other tool in the workflow — giving developers full context without switching apps.

Can Actionist keep BugHerd task status in sync with Jira, ClickUp, or Asana?

Yes. A common pattern is to use the Task Updated event to watch for BugHerd status changes and then call the Update Issue action in Jira, ClickUp, or Asana with the equivalent status. Because BugHerd allows custom Kanban columns, you map BugHerd statuses to the target tool's stages in the agent's instructions. The reverse sync requires that the other tool also has an event notification configured.

Is BugHerd suitable for non-developer teams like QA, marketing, or client stakeholders?

Absolutely. BugHerd's guest access lets clients and non-technical stakeholders pin feedback directly on a live website without installing anything beyond the browser extension or sidebar widget. Actionist agents can be configured to monitor only client-originated tasks and route them differently — for example, acknowledging the feedback within about a minute and escalating critical items to the development team.

How do I avoid creating duplicate tasks when both BugHerd and another tool can generate bugs?

The safest approach is to designate BugHerd as the canonical source for website-specific visual feedback, and the other tool (GitHub Issues, Jira, etc.) as the canonical source for developer tasks. Actionist agents can use the Create Task action's external_id field to store the ID of the upstream issue, allowing future lookups to check whether a linked task already exists before creating a new one.